Description
Job Summary:
We are seeking a Store Manager to lead overall operations, ensure achievement of commercial targets, and deliver excellence in customer service.
Key Highlights:
1. Lead teams and manage the store's overall operations.
2. Ensure achievement of commercial targets and service quality.
3. Responsible for the store's profit and loss statement and its image.
Posted today by **abc**
* Full-time position
* Department/Section/Area/Store Manager
* Los Ríos Region
* Lanco
At abc, we are growing—and we want you to be part of this challenge! We are looking for our next Store Manager to join our team and assume a key role in store management. We seek a professional with retail experience, team leadership skills, and a results-oriented mindset—someone capable of ensuring smooth store operations, achieving commercial objectives, and delivering an outstanding customer experience.
**What will be your primary challenge?**
Plan, direct, and monitor the store’s overall operations—ensuring achievement of commercial targets, proper resource management, compliance with internal procedures, and delivery of high-quality service to our customers.
**Key Responsibilities:**
* Organize, direct, and supervise the store team, ensuring compliance with company policies, standards, and procedures.
* Monitor achievement of key business indicators (KPIs), including commercial, financial, and customer service metrics.
* Manage and control the store’s cash flow and resources, preventing losses and deviations.
* Ensure full compliance with current regulations and protocols defined by central departments.
* Resolve complex customer situations, guaranteeing appropriate service aligned with company standards.
* Be responsible for the store’s profit and loss statement, considering retail, finance, service quality, loss prevention, and people management variables.
* Continuously uphold the store’s and brand’s proper image.
**Desired Profile**
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**What are we looking for in the candidate?**
* Completed university degree in Business Administration, Commercial Engineering, or related field (mandatory).
* Retail experience, preferably in store management roles (mandatory).
* Experience leading sales and operations teams.
* Knowledge of commercial management, retail KPIs, and basic financial control.
If you are motivated to lead teams, manage operations, and actively contribute to achieving business goals, we invite you to apply and become part of ABC.
Inclusive employment
* Minimum 2 years of experience
* Minimum education: Higher Technical Professional
* Graduate