Description
Position Summary:
We are seeking an Educational Operations Manager to coordinate programs, teams, and processes; supervise service delivery; and support the efficient development of academic and digital operations.
Key Highlights:
1. Educational and digital environment in learning and assessment projects
2. Mid-level management position with leadership over teams and processes
3. Professional development in education and service management
**About the Position**
ExamVault Learning Systems SpA develops solutions related to education, assessment, content management, learning platforms, and support for academic and training processes.
We are seeking an **Educational Operations Manager** to coordinate programs, teams, and processes; supervise service delivery; and support the efficient development of academic and digital operations.
**Why Work With Us?**
**Educational and Digital Environment**
Participate in projects related to learning, assessment, and content management.
**Mid-Level Management Position**
Coordinate teams, processes, resources, and operational priorities.
**Professional Development**
Strengthen your expertise in education, service management, and leadership.
**Direct Impact**
Contribute to improving the quality, efficiency, and user experience of educational services.
**Key Responsibilities**
* Coordinate daily operations of educational programs and services
* Supervise academic, administrative, and support teams
* Manage schedules, resources, and execution priorities
* Monitor quality, compliance, and performance indicators
* Coordinate assessment and content management processes
* Supervise user support and assistance
* Manage external vendors and third-party services
* Prepare operational reports and updates
* Identify opportunities for process and service improvement
* Support the implementation of new initiatives and projects
**What We Are Looking For**
Experience
* Experience in education, training, learning platforms, operations, or service management
* Prior experience coordinating teams, programs, or projects
* Experience in educational technology, assessment, corporate training, or digital services will be valued
Skills
* Operations management
* Program coordination
* Project management
* Team leadership
* Content management
* Indicator analysis
* Organization
* Professional communication
* Process improvement
Education
* Professional degree in Education, Business Administration, Commercial Engineering, Educational Technology, or a related field
* Studies or certifications in project management, digital education, operations, or leadership will be valued
Salary: $2\.000\.000 \- $3\.100\.000 per month
Workplace: On-site employment