Back Office Analyst

Description

Job Summary: Banco Falabella is seeking a Back Office Analyst to manage inquiries, requests, and complaints from merchants, ensuring a high-quality service experience in digital payments. Key Highlights: 1. A bank that always puts people first. 2. Join a #Gennials team that values simplicity and digital solutions. 3. An opportunity for those passionate about dynamic work and challenges. **Back Office Analyst (1 vacancy)** **Secretaries / Receptionists / Executive Secretaries \- Secretaries** ========================================================================================================================================== ### **CONTACT INFORMATION** **Company:** Banco Falabella **Economic activity:** Banking activities ### **DESCRIPTION** A bank that always puts people first? Yes, that’s who we are — a team of and for \#Gennials, focused on simplicity, lightness, and digital transformation. Come innovate, challenge yourself, and create the best digital solutions to simplify our customers’ lives at \#BancoFalabella and across all businesses of \#BancoFalabellaCorporativo, where we belong. Are you ready to join Banco Falabella? Every day is different for us — we work with commitment, innovation, and teamwork. If you’re passionate about dynamic work and challenges, this is your opportunity! For the Digital Payments Management team, we are looking for a Back Office Analyst tasked with managing merchant inquiries, requests, and complaints across the group, ensuring timely and high-quality service experiences in digital payment processes, while also contributing to continuous improvement... (More information upon application) Metropolitana, Santiago 20/08/2026 \- 24/09/2026 Confidential Full-time ### **REQUIREMENTS** **Education level:** **Experience:** Not required ### **CHARACTERISTICS** **Contract type:** Indefinite-term contract **Position level offered:** Other **Source of posting:** API **Professional practice opportunity:** No