Job Summary: We are looking for a technology-passionate Project Manager to drive integrations and customer relationships, contributing to company growth as a trusted advisor. Key Highlights: 1. Key role in company growth and customer advisory 2. Focus on technology products, integration, and new functionalities 3. Proactive problem-solving and customer success Do you enjoy technology products, how they work technically, and how to integrate them with customers? Then this is your role! We are seeking the best Project Manager for our team in Chile. This role uniquely contributes to company growth, enabling you to become a trusted advisor to customers by deeply understanding their needs and helping them maximize the value they derive from Toku—as a natural builder of technological integrations and customer relationships. **Responsibilities** * Have clear understanding of Toku’s **technology products**, and how they deliver value to various customers. * Understand the different technical challenges involved in **integrating** these products with customers—whether via API or SFTP. * Propose new **functionalities** to customers to strengthen product performance within their specific operations. * Based on understanding of **products, integrations, and functionalities**, build a customer roadmap or pipeline to prioritize work. * Finally, ensure smooth operation and technical functionality of integrations and features across our customers. + Be proactive in identifying and resolving issues to deliver the best possible customer service. + Collaborate closely with development teams and other departments to resolve more complex issues and deliver the best possible customer service. + Identify opportunities, drive commercial outcomes, and ensure customer success. **Requirements** * Availability to work at our offices with 50% in-person attendance. * Organized, proactive, and passionate about technology and customer integration. * Interest in technical topics and interpersonal relationships to effectively identify and offer solutions. * Excellent written and verbal communication skills, as this role interacts directly with our customers. * 2+ years of applicable professional experience. **Benefits** Stock options. 6 weeks of vacation. Career development: We provide $500 USD annually for books, online courses, or training. Flexible remote work—but we believe our best ideas happen when we’re all sitting at the same table, so you must reside in the city where the role is based. We provide a MacBook; after 1 year, it’s yours to keep—no return required. Supplementary health insurance. Monthly raffle of a USD $500 bonus to work from our Mexico office. Monday–Thursday: 9:00–18:30; Friday: until 16:00 (14:00 during summer).