Summary: Oversee external supplier operations, lead cross-functional teams, and manage strategic relationships to ensure high-quality product supply and continuous improvement. Highlights: 1. Lead external supplier operations and strategic relationships 2. Foster collaboration across diverse internal functions 3. Drive performance and continuous improvement with suppliers 1d9a1869/9d600b44\-f105\-41f4\-8f1d\-5\.jpg External Supply Operations Senior Manager **Country:** Chile **City:** Santiago **Department:** Global Operations \& Production **Job ID:** 45095 Professional \| Permanent \| Full\-time \| On\-Site Our people in **Manufacturing \& Global Operations** share two priorities: getting things done and making things better. If you’re a dynamic person with a positive mindset, you’ll fit in well here. It’s an international team with a powerful spirit of collaboration. Together, we make sure our products meet the highest standards of quality by constantly searching for ways to improve at every stage of our value chain – from the raw materials we buy through to the logistics network that brings our medicines to patients. Join our team and help us make an even bigger contribution to Grünenthal’s future. **What the job looks like** Every day you will enjoy different challenges such as: * Oversee the day\-to\-day operations and strategic relationship of a designated portfolio of External Suppliers and/or Contract Manufacturers to ensure consistent, high\-quality product supply. * Lead the internal Virtual Site Operations Team (VSOT), fostering effective collaboration across key functions including Supply Chain, External Supplier Quality (ESQ), Procurement, Controlling, Manufacturing Science \& Innovation (MSI), and others. * Build and maintain strong, trust\-based relationships with External Suppliers to drive performance, alignment, and continuous improvement. * Define and manage appropriate internal and external governance structures, ensuring regular engagement and accountability across stakeholders and suppliers. * Identify, assess, and communicate risks that may impact supply continuity, quality, or compliance. Lead mitigation efforts in partnership with the VSOT and escalate critical issues to senior leadership as needed. * Lead resolution of supply disruptions and quality concerns, coordinating cross\-functional responses and ensuring timely escalation and communication. * Contribute to the ESO budgeting process and monitor the financial health of the supplier portfolio, ensuring cost\-effective operations and adherence to financial targets. **What you’ll bring to the table** To make the most of this role and truly thrive, you should have: * Bachelor’s degree in Supply Chain, Economics, Engineering, Life Sciences, or a related field; equivalent professional experience may be considered. Advanced degree (e.g., MBA, MS) is a plus. * Solid understanding of Good Manufacturing Practices (GMP) and regulatory requirements within the pharmaceutical sector. * Strong verbal and written communication skills; able to engage and influence stakeholders at all levels, both internally and externally. Fluency in English and Spanish is required for effective communication with global partners and suppliers. * 5\-10 Years of relevant experience in Supply Chain, Manufacturing Operations, or Procurement, preferably within the pharmaceutical, biotechnology, OTC, FMCG, or related regulated industries. * Demonstrated experience in project management and leading cross\-functional collaboration across diverse teams and functions. **\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_** Marc Gallant, the Hiring Manager About Grünenthal Grünenthal is a global leader in pain management and related diseases. As a science\-based, privately\-owned pharmaceutical company, we have a long track record of bringing innovative treatments and state\-of\-the\-art technologies to patients worldwide. Our purpose is to change lives for the better – and innovation is our passion. We are focussing all of our activities and efforts on working towards our vision of a world free of pain. Grünenthal is headquartered in Aachen, Germany, and has affiliates in 28 countries across Europe, Latin America and the US. Our products are available in more than 100 countries. In 2024, Grünenthal employed around 4,300 people and achieved sales of € 1\.8 billion. 1d9a1869/2948aeb2\-069f\-4ee0\-a7d8\-a.jpg Your HR contact: Alina Begisheva 1d9a1869/e462320c\-21b4\-420e\-9347\-f.jpg