Summary: Overseas service and support Management role focusing on guest service excellence, operational control, and staff supervision within the food and beverage industry. Highlights: 1. Lead and motivate a team to achieve high service standards. 2. Expertise in formal dining standards and managing peak service periods. 3. Strong communication and planning skills for operational efficiency. **Application to be submitted to:** cvfoods@csggroup.co.za **Scope \& General Purpose of the Job:** Overseas service and support Management **Closing date:** 20 March 2026 **Location:** Sandton #### **KEY PERFORMANCE AREAS:** * Guest service Excellence * Operational Control * Food knowledge * Compliance and Hygiene * Staff Training and Supervision * Ensures that the service area is properly set and service runs smoothly #### **LINE OF REPORTING AND COMMUNICATION** **Responsible to:** Project Manager **In communication with:** Project Manager / Area Manager #### **COMPETENCIES AND SKILLS REQUIREMENTS** * Communication Skills, able to communicate fluently in English, both verbally and in writing * Planning \& Organising Skills, able to plan, prioritise, schedule and organise activities and resources to meet deliverables or deadlines * Leadership and Supervision skills * Strong knowledge of food and beverage service * People Management, able to lead, motivate and encourage team members to achieve deliverables * Ability to work under pressure in a busy service time * Expert knowledge in service standards #### **ADDITIONAL SKILLS REQUIREMENTS:** * Strong understanding of menus, wine, beverages, and service etiquette * Expertise in setting, clearing, and managing tables according to formal dining standards * Managing multiple tables or events efficiently during peak service periods * Maintaining high standards of cleanliness, food safety, and workplace safety * Clear, professional interaction with guests, kitchen staff, and management #### **EDUCATION / QUALIFICATION AND EXPERIENCE REQUIREMENTS:** **MINIMUM EDUCATION / QUALIFICATION:****MINIMUM LEVEL / YEARS OF EXPERIENCE:** Grade 12 / Food and Beverage NQF4 Qualification 3\-5 years’ experience in similar role/environment #### **DISQUALIFIERS:** * No previous experience in a similar role * No qualifications * Criminal record