Description
Job Summary:
We are seeking an empathetic and resolution-oriented executive to provide in-person service to the public, delivering guidance and comprehensive support regarding health plans.
Key Highlights:
1. In-person service that is approachable and clear to the public
2. A resolution-oriented, empathetic role with strong oratory skills
3. Guidance on health plans and benefits
**Job Description**
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Provide approachable and clear in-person service, clarifying doubts about the contracted plan and guiding members on optimal usage.
Position Characteristics:
A resolution-oriented, empathetic executive with strong oratory skills, responsible for providing in-person service to the public, practicing active listening and proactively managing their requests. The role aims to deliver comprehensive service by guiding members on plan usage and maximizing benefits under the preferred offering, while ensuring compliance with agreements with healthcare providers.
Responsibilities:
Outpatient and inpatient benefits
Medical leaves
GESc/Cae
Health plan guidance
Budget review
Cash handling
**Candidate Requirements**
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* Availability to travel within Santiago
* Empathy
* Ability to follow instructions
This opportunity is open to persons with disabilities.
**Selection Process**
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The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience.
To apply, you only need to:
1\. Apply to this position
2\. Check your email
3\. Log in to Aira and respond to the requested questions and/or assessments
If your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage.
**About Us**
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We are a health insurance company belonging to one of the country’s leading insurance and pension groups—and one of Latin America’s most prominent: the Banmédica Group of Companies. This group comprises state-of-the-art clinics, specialized laboratories, cutting-edge medical centers, health insurance providers (Isapres), and medical rescue units. We have established ourselves as the industry-leading Isapre and one of the most stable. Additionally, we offer a wide range of health plans, supplementary benefits, and services—designed to deliver tailored solutions addressing the diverse needs of our clients.