Studio Staff

Description

Job Summary: We are seeking a fundamental pillar in the studio’s daily operations to ensure an impeccable experience for riders, supporting the Studio Manager and Co-Manager. Key Highlights: 1. An experience that combines energy, music, community, and wellness. 2. A dynamic environment and interaction with people. 3. Opportunities for growth within the organization. At **BECYCLE**, we believe an indoor cycling class is much more than exercise: it’s an experience that combines energy, music, community, and wellness. Every detail matters to ensure our riders enjoy an unforgettable experience, and we seek individuals with a positive attitude, service orientation, and passion for delivering exceptional customer care. If you enjoy working in a dynamic environment and are motivated by interacting with people, we want to meet you! **What will be your mission?** You will be a fundamental pillar in the studio’s daily operations, supporting the Studio Manager and Co-Manager to ensure each class runs flawlessly and our riders enjoy the best possible experience. **Key Responsibilities** * Support the Studio Manager and/or Co-Manager during shift operations. * Greet riders, perform check-in, and assign bicycles. * Provide warm and personalized service throughout the entire experience. * Prepare, organize, and sanitize the studio between classes. * Promote sales of memberships, class packages, and retail products. * Conduct sales, handle cash, and close the register. * Assist with stock control and inventory counting. **We are looking for people who have** * Strong customer service orientation. * Excellent interpersonal disposition and skills. * Interest in sports, wellness, or the experience industry. * Responsibility and punctuality. * Basic proficiency in Excel and Canva. **Work Schedule** * **42 hours per week**, on rotating shifts. * **Morning shift:** Arrival between 6:45 and 7:00 AM (depending on the studio), with approximate departure between 3:15 and 3:30 PM. * **Afternoon shift:** 12:35 to 9:00 PM. * **Saturdays:** 9:00 AM to 2:00 PM. **Work Location** * Las Condes. We offer: * Fixed salary plus bonus. * Access to BECYCLE classes so you can train whenever you like (subject to availability). * 20% discount for your partner or a family member on the 10-Class Plan, so they can also join the BECYCLE community. * Opportunities for growth within the organization. **If you enjoy creating memorable experiences, working as part of a team, and being part of an energetic community, we’re waiting for you at BECYCLE!** Application Question(s): * Do you have in-person customer service experience (retail, cafés, gyms, hospitality, restaurants, or similar)? * Have you previously worked conducting in-person sales of products, memberships, or services? * This position involves rotating shifts (morning, afternoon, and Saturdays), and the work location is in Las Condes. Are you available under these conditions? * How closely aligned do you feel with the world of sports, wellness, or customer-centric experiences? * Please indicate your desired monthly salary. Work Location: On-site employment