Warehouse Supervisor

Description

Job Summary: This role is responsible for ensuring the proper operation of the warehouse, leading teams and actively participating in all logistical phases. Key Highlights: 1. Leads teams and promotes goal achievement, order, and safety. 2. Ensures each package reaches its destination safely, efficiently, and with quality. 3. Offers professional development within Mercado Libre's logistics network. **Warehouse Supervisor \- Distribution Point – Calama** **Who Are We?** We are Mercado Libre, Latin America's leading technology company. Through our Shipping unit, we operate a state-of-the-art logistics network that connects millions of buyers and sellers every day. If you're passionate about logistics, enjoy leading teams in dynamic operations, and seek growth within a company that truly invests in its people, this is your opportunity. **What Does This Role Involve?** As Warehouse Supervisor at the Distribution Point \- Calama, you will be responsible for ensuring the smooth operation of this facility. Your role combines operational leadership with active floor involvement: from receiving mid-mile vehicles and loading last-mile routes, to monitoring deliveries and managing returns. You will guarantee that every package passing through the distribution point reaches its destination correctly, upholding our core pillars of safety, efficiency, and quality. **Your Key Responsibilities** * Receive, verify, and position incoming packages from long-haul (LH) vehicles, adhering to all internal processes. * Prepare and organize assigned route parking areas in the warehouse, ensuring scheduled dispatch begins on time. * Lead the warehouse team, promoting goal achievement, order, and safety. * Dispatch last-mile vehicles following all established processes. * Receive and process unsuccessful deliveries (returns), keeping the Service Center Host informed of the flow. * Monitor last-mile routes and raise alerts to TOC for delayed or low-compliance routes. * Maintain up-to-date inventory of packages at the distribution point, with no unprocessed packages pending. * Operate company technological tools: Logistic, ID Returns App, and Blind Counting App. * Manage and coordinate package returns to the Service Center Host when applicable. * Keep the warehouse clean, organized, and maintained according to 5S standards and the operational layout. * Enforce all safety pillars within the warehouse and report incidents. **What Do You Need to Apply?** **Mandatory Requirements:** * Minimum 3 years of experience in warehouses, distribution centers, or parcel handling, including team leadership. * Technical studies in Logistics, Administration, or related field (minimum technical level). * Basic knowledge of Excel and/or inventory systems. * Personal transportation (mandatory). * Availability to work Monday through Saturday. **What We Value (Desirable):** * Prior experience in last-mile operations or e-commerce logistics. * Knowledge of the 5S methodology or warehouse organization standards. * Experience using mobile apps for logistics management. * Ability to analyze physical and systemic deviations. **The Profile We’re Looking For** * Extreme organization and attention to detail: nothing can be missed in an operation handling hundreds of packages daily. * Sense of urgency: dispatch timelines wait for no one — and neither do you. * Floor-level leadership: you’re the kind of leader who leads by example. * Effective communication with coordinators, drivers, and the warehouse team. * Honesty and accountability in inventory handling. * Ability to work under pressure in dynamic, high-volume environments. **What Do We Offer?** * Join Latin America’s largest technology company. * A role with real impact: your daily management directly affects the experience of thousands of customers. * State-of-the-art technological tools to make your work more efficient. * A dynamic work environment focused on team safety and well-being. * Opportunities for growth and professional development within Mercado Libre's logistics network. **How to Apply?** Click the 'Apply Now' button on Indeed. The process is fully online and agile. We value your time: if your profile matches, we’ll contact you to move forward to the next steps. Application Question(s): * Are you available to work Full Time, Monday through Saturday? * Do you hold a technical academic degree in Logistics, Administration, or a related field? * Do you have personal transportation to commute to the operations site? Work Location: On-site employment