Planning and CVM Analyst

Description

Position Summary: Support the planning, execution, and monitoring of commercial and Customer Value Management (CVM) strategies to improve commercial efficiency and revenue growth. Key Highlights: 1. Support B2B digital business strategy development 2. Analyze data to support strategic decision-making 3. Participate in continuous improvement of analytical tools **Job Description** ---------------------- Join your next challenge! Support the planning, execution, and monitoring of commercial and Customer Value Management (CVM) strategies within the Vice Presidency of B2B Digital Business, through data collection and analysis, contributing to improved commercial efficiency, optimized customer segmentation, and revenue growth. Key responsibilities include: * Collect and analyze market, customer, and commercial performance data to support strategic decision-making. * Prepare periodic reports with key performance indicators (KPIs), such as conversion rate, average order value, and channel effectiveness. * Support identification of high-potential customer segments and definition of differentiated acquisition, retention, and growth strategies. * Support design and execution of commercial campaigns and incentive models to maximize opportunity conversion. * Support coordination with Product and Channel teams. * Support definition of commercial targets and their breakdown by segment, channel, and product. * Provide support in managing and optimizing incentive models for commercial teams. * Participate in managing and continuously improving commercial analytics and reporting tools. * Update customer contact database, contracted services database, and commercial activity records. * Analyze and recommend changes or adjustments to the commercial team configuration within the VP. What do we expect from you? * Education: Commercial Engineering or Civil Engineering (preferably with Industrial focus) or related field. * Desired experience: 1 year in Business or Customer Service areas.  Proficiency in Excel and Microsoft Office tools  Power BI proficiency preferred  CVM tools knowledge preferred We look forward to meeting you!**Candidate Requirements** -------------------------- * Commercial Engineering, Civil Engineering (preferably with Industrial focus), or related degree. * Preferred: 1 year of experience in Business or Customer Service areas. * Power BI * CVM * CRM This position is open to candidates with disabilities. **Selection Process** ------------------------ The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to this position 2\. Check your email 3\. Log in to Aira and respond to the requested questions and/or assessments Then, if your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We know you want to change the world and responsibly transform our society. That’s why, at Entel, you’ll find a space for development that is diverse and inclusive — where your identity and talent are truly welcome. **Our Benefits** ----------------------- * Health insurance * Remote work * Flexible working hours * Training and courses * Casual dress code * Birthday day off * Beverages and snacks * Bicycle parking