Operations Coordinator

Description

Job Summary: We are seeking an Operations Coordinator to plan, execute, and monitor processes, coordinate activities, and ensure compliance with standards at Bayco. Key Highlights: 1. Direct impact on operations and goal achievement. 2. Cross-functional work and continuous interaction with various departments. 3. Professional development in planning, control, and analysis. About the Role At **Bayco Business Services and Commercial Management**, we are looking to hire an **Operations Coordinator** to support the planning, execution, and monitoring of the company’s operational processes. The selected candidate will be responsible for coordinating activities across different departments, tracking requirements, monitoring KPIs, and ensuring that processes are carried out within established timelines and standards. This role will work closely with Administration, Commercial, Finance, Logistics, Customer Service, and Management teams, directly contributing to maintaining an organized, efficient, and compliance-oriented operation. We seek an organized, solution-oriented, and results-driven professional with experience in operational coordination and the ability to manage multiple priorities simultaneously. Why Join Us? **Direct operational impact:** Your management will contribute to goal achievement and process continuity. **Cross-functional collaboration:** You will have ongoing interaction with various organizational departments. **Professional development:** You will strengthen your competencies in planning, operational control, coordination, and analysis. **Autonomy:** We value professionals who can anticipate problems and propose practical solutions. **Continuous improvement:** You will have opportunities to participate in process optimization and standardization projects. Key Responsibilities * Coordinate daily operational activities. * Track internal requirements and requests. * Maintain the operational activity calendar up to date. * Coordinate resources and priorities. * Prepare periodic operational reports. * Monitor KPIs related to compliance, productivity, and service. * Identify deviations and track corrective actions. * Coordinate information between Operations, Administration, and Commercial departments. * Support workload planning. * Maintain updated databases and records. * Coordinate services with external providers. * Track service orders. * Support billing and documentation processes. * Coordinate logistical requirements as applicable. * Monitor response times. * Support operational incident management. * Prepare presentations for management. * Keep procedures and workflows up to date. * Participate in follow-up meetings. * Track commitments with internal and external customers. * Analyze root causes of recurring deviations. * Identify opportunities to reduce costs and cycle times. * Participate in continuous improvement projects. * Support internal audits. * Coordinate information with Finance and Administration departments. * Promote adherence to internal policies and procedures. What We Are Looking For **Experience:** 3–5 years of experience in Operations, Administration, Logistics, Service Coordination, or related areas. **Education:** Technical or university degree in Industrial Engineering, Business Administration, Commercial Engineering, Logistics, or a related field. **Coordination:** Experience managing multiple tasks, requirements, and priorities. **Operations:** Knowledge of tracking, control, and operational support processes. **Excel:** Intermediate or advanced proficiency in Microsoft Excel. **KPIs:** Experience working with operational KPIs. **Organization:** Ability to meet deadlines and maintain accurate, up-to-date information. **Communication:** Strong skills in coordinating with internal teams, suppliers, and customers. Preferred Qualifications * Power BI proficiency. * Experience with SAP, Oracle, Softland, Dynamics, or other ERP systems. * Knowledge of Lean Management or continuous improvement methodologies. * CRM experience. * Supplier management knowledge. * Experience in business services, trade, logistics, or consulting. * Cost control knowledge. * Project management tool proficiency. * Experience with operational dashboards. * Knowledge of commercial processes. * Experience in report automation. Salary: $1.600.000 – $3.400.000 per month Work Location: On-site employment