The Commercial Department of **DHL Express Chile** is seeking a **Pricing & Sales Processes and Tools Manager**. This role is critical to enhancing our commercial processes and tools, ensuring we deliver personalized service to our customers and continuously improve their experience. ### **Key Responsibilities** * Develop and implement pricing strategies aligned with market trends and customer needs. * Optimize sales processes and tools to improve efficiency and effectiveness. * Collaborate with cross-functional teams to ensure proper alignment on pricing and sales initiatives. * Conduct market analysis to support pricing decisions and identify growth opportunities. * Train and support commercial teams in using pricing tools and processes. * Monitor and report on pricing performance and commercial metrics. * Proactively engage with customers to understand their needs and gather feedback for continuous improvement. ### The Commercial Department of **DHL Express Chile** is seeking a **Pricing & Sales Processes and Tools Manager**. This role is critical to enhancing our commercial processes and tools, ensuring we deliver personalized service to our customers and continuously improve their experience. ### **Key Responsibilities:** ### * Develop and implement pricing strategies aligned with market trends and customer needs. * Optimize sales processes and tools to improve efficiency and effectiveness. * Collaborate with cross-functional teams to ensure alignment on pricing and sales initiatives. * Conduct market analysis to inform pricing decisions and identify growth opportunities. * Train and support commercial teams in using pricing tools and processes. * Monitor and report on pricing performance and commercial metrics. * Proactively engage with customers to understand their needs and gather feedback for continuous improvement. ### **Requirements:** * Bachelor’s degree in Business Administration, Marketing, or related fields. * Minimum 5 years of experience in pricing, commercial processes, or related roles. * Strong analytical skills and experience with data analysis tools. * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). * Excellent communication and interpersonal skills. * Demonstrated ability to solve problems and make data-driven decisions. * Intermediate English **CONNECTING PEOPLE, IMPROVING LIVES**