Job Summary: We are seeking a Customer Advisor to deliver an exceptional customer experience and drive sales in-store, while maintaining store organization and restocking products. Key Highlights: 1. Offers an exceptional customer experience and drives sales 2. Dynamic work environment with growth opportunities within an established company 3. Seeking an energetic and adaptable person with strong communication skills Falabella Group is a leading retail company in Chile and Latin America, with over 135 years of history, operating in Chile, Peru, and Colombia, offering an omnichannel experience across apparel, beauty, footwear, technology, and home goods. The Customer Advisor role will be based in Punta Arenas and is essential to maintaining excellence in customer service and store operations. The person in this position will be responsible for delivering an exceptional experience to customers—guiding them, helping them locate products, and driving sales within their assigned area. We seek someone energetic, adaptable to change, with effective communication skills and prior public-facing experience, who shares our mission of simplifying and enhancing life. This opportunity offers a dynamic work environment and growth potential within a well-established and market-recognized company. ### **Responsibilities** Be responsible for the assigned corner(s), maintaining order and continuously restocking products arriving on the sales floor. Greet and guide customers, welcoming them and clarifying their questions to provide an exceptional in-store experience. Assist customers in locating products upon request. Provide assistance in fitting rooms and restock products on the sales floor. Implement pricing. Inform customers about available payment options (Cashier Center, Fpay, Post Mobile, etc.). Report to supervisors regarding high-turnover products to prevent stockouts. Transport damaged products to the warehouse, documenting them accordingly. Drive sales in the assigned area by promoting initiatives and strategies aimed at increasing sales. ### **Requirements** Effective communication skills. (Mandatory) Prior experience handling cash registers and sales is desirable. Previous experience in customer-facing roles. (Mandatory) Completed secondary education certificate. (Mandatory) Valid Permanent or Temporary Residence Permit, or Certificate confirming processing of a Permanent Visa application. (Mandatory) You consider yourself energetic and adaptable to change. (Mandatory) Availability to commute to Punta Arenas Store. (Mandatory) Availability for part-time work. (Mandatory) ### **Employment Conditions** Employment relationship Part-Time Punta Arenas, Chile On-site ### **Company Benefits** Complementary Health Insurance Shopping discounts with Institutional CMR Card Partnerships with gyms and entertainment centers Discounts at dental clinics, ophthalmology clinics, and others Discounts at educational institutions Opportunities for internal career growth! ### **About the Company** Falabella is part of the Falabella Group ecosystem and represents South America’s largest omnichannel retail network focused on fashion, technology, and home goods. We operate 102 stores across Chile, Peru, and Colombia, with over 24,000 employees. Among our product offerings, we feature 74 exclusive brands and 45 private-label brands—both representing key strengths that differentiate us within the industry. https://falabellaretail.falabella.com/se\-parte\-de\-falabella/
Sofía Muñoz
MyJob · HR
Sofía Muñoz
MyJob · HR
