Customer Advisor - Part-time - Punta Arenas Store

Description

Job Summary: We are seeking an energetic and adaptable Customer Advisor to deliver an exceptional experience and guide customers, driving sales in a dynamic environment. Key Highlights: 1. Exceptional customer experience in retail 2. Dynamic environment with professional growth 3. Responsibility for the assigned sales area Falabella Group is a leading retail company in Chile and Latin America, with over 135 years of history, operating in Chile, Peru, and Colombia, offering an omnichannel experience in apparel, beauty, footwear, technology, and home goods. The Customer Advisor role will be based in Punta Arenas and is essential to maintaining excellence in customer service and store operations. The person in this position will be responsible for delivering an exceptional customer experience—guiding customers, helping them locate products, and promoting sales within their assigned area. We seek someone energetic, adaptable to change, with effective communication skills and prior public-facing experience, who shares our mission to simplify and enhance life. This opportunity offers a dynamic work environment and the potential for growth within an established and market-recognized company. ### **Responsibilities** Be responsible for the assigned corner(s), maintaining order and continuously restocking products arriving on the sales floor. Greet and guide customers, welcoming them and clarifying their questions to provide an exceptional in-store experience. Assist customers in locating products upon request. Support customers in fitting rooms and replenish products on the sales floor. Implement pricing. Inform customers about available payment options (Cashier Center, Fpay, Post Mobile, etc.). Report to supervisors regarding high-turnover products to prevent stockouts. Transport damaged products to the warehouse, documenting them accordingly. Drive sales in the assigned area by promoting initiatives and strategies aimed at increasing sales. ### **Requirements** Effective communication skills. (Mandatory) Prior experience handling cash registers and sales is desirable. Previous experience in customer-facing roles. (Mandatory) Completed secondary education certificate. (Mandatory) Valid Permanent or Temporary Residence Permit, or Certificate confirming application for Permanent Visa. (Mandatory) You consider yourself energetic and adaptable to change. (Mandatory) Availability to commute to Punta Arenas Store. (Mandatory) Availability for part-time work. (Mandatory) ### **Employment Conditions** Employment relationship Part-time Punta Arenas, Chile On-site ### **Company Benefits** Supplementary Health Insurance Discounts on purchases using the Institutional CMR Card Agreements with gyms and entertainment centers Discounts at dental, ophthalmological, and other clinics Discounts at educational institutions ¡Opportunities for growth within the company! ### **About the Company** Falabella is part of the Falabella Group ecosystem and represents the largest omnichannel retail network in South America focused on fashion, technology, and home goods. We operate 102 stores across Chile, Peru, and Colombia, supported by over 24,000 employees. Among our product offerings, we feature 74 exclusive brands and 45 proprietary brands—both representing major strengths that differentiate us within the industry. https://falabellaretail.falabella.com/se\-parte\-de\-falabella/