Sales Administrator

Description

Job Summary: We are seeking a Sales Administrator to manage the sales cycle, serve customers, and coordinate commercial processes in Antofagasta. Key Highlights: 1. Comprehensive management of the sales cycle and customer service. 2. Key support in commercial and logistics operations. 3. Opportunity for professional development and job stability. An industrial-sector trading company located in Antofagasta requires a Sales Administrator to join its team, performing the following duties: **Main Responsibilities:** \- Serve customer requests in person, by phone, or online. \- Create and update customer records in the ERP system. \- Prepare quotations and update their status in the ERP system. \- Manage customer orders (entering orders into the system, issuing sales documents and dispatch requests). \- Track the sales cycle to closure. \- Promptly inform customers of changes to delivery dates. \- Manage customer returns (credit notes). \- Review and respond to electronic portals. \- Review and invoice warehouse consumption under consignment agreements. \- Request creation of product codes and assembly of kits/sets. \- Request quotations from the logistics and procurement department or alternative suppliers to locate matching merchandise. \- Query unavailable products in inventory via supplier portals. \- Submit purchase requests for matched products to the logistics and procurement department (requisitions). \- Request and confirm inter-warehouse transfer availability based on received quotations or customer purchase orders. \- Request inter-warehouse transfers and/or dispatches of goods. \- Request customer payment confirmations and refunds for duplicate payments. \- Request credit limit extensions and temporary customer account unlocks. \- Review and comment on low-margin transactions in the commission report according to assigned portfolio. \- Rectify rejected invoices. \- Maintain physical or digital files of the following: \- Quotations and purchase orders. \- Pricing agreements related to assigned portfolio. \- Generate departmental reports. \- Actively participate in company-provided training programs. \- Provide support during contingencies and perform other duties inherent to the sales department. **Working Hours:** Mon–Thu: 8:30 AM–1:00 PM and 2:00–6:00 PM. Fri: 8:30 AM–1:00 PM and 2:00–5:30 PM. **Contract Type:** Fixed-term contract of 3 months. Fixed-term contract of 3 months with possibility of conversion to indefinite term upon performance evaluation. **Requirements and/or Specific Knowledge:** \- Experience: Minimum 2 years in this position or related roles. \- Education: Higher technical degree in fields related to business administration, with emphasis on marketing and sales. \- Sales and negotiation techniques. \- Technical knowledge of the industry (bearings and related products). \- Tax legislation related to VAT and issuance of official documents. \- Basic mathematics. \- User-level computer skills. \- Intermediate/Advanced Excel proficiency (verifiable). \- Experience with Defontana ERP or similar systems. \- Willingness to travel. \- Health condition compatible with visits to mining sites. **Position Type:** Full-time Salary: $750\.000 net Position Type: Full-time