IT Support Technician - Full Time

Description

Job Summary: We are seeking an IT Support Junior to ensure operational continuity and deliver timely technical support to various departments across the organization. Key Highlights: 1. Start your professional development in technology 2. Join a dynamic, service-oriented company 3. Provide key support for the operational continuity of teams and platforms At Turistik, we seek to hire an IT Support Junior to support the operational continuity of our teams and platforms by delivering timely technical support to various departments across the organization. Main Responsibilities: * Handle technical support requests and incidents through various support channels. * Log and document cases in helpdesk tools. * Provide basic support for Windows operating systems and Microsoft 365\. * Assist with basic network configurations, system access, and connectivity. * Support hardware including desktops, laptops, printers, and peripherals. * Perform preventive maintenance tasks and basic updates. * Escalate more complex incidents according to defined procedures. * Maintain clear communication with users regarding the status of their requests. Requirements: * Associate degree in Computing and Informatics or related field. * 0–2 years of experience in IT support or helpdesk roles. * Basic knowledge of Windows, Microsoft 365, and networking. * Basic familiarity with ticketing tools. * Service orientation, responsibility, and willingness to learn. If you seek to launch your professional career in technology and join a dynamic, service-oriented company, we invite you to apply and become part of Turistik! Application Question(s): * Please state your salary expectation Work Location: On-site employment