Field Collections Executive

Description

Job Summary: Assetplan is seeking a Field Collections Executive to manage debt recovery, ensure compliance with agreements, and support operational continuity. Key Highlights: 1. Role with direct impact on business results 2. Real space to propose and iterate creative ideas 3. Collaborative, challenging, and continuously learning environment At Assetplan, we are leaders in residential rental management in Chile, currently operating over 38,000 properties for retail and institutional clients, and more than 80 multifamily buildings, with presence in Chile and Peru. For over 10 years, we have been innovating and bringing technology to the real estate industry. We are a young team with a horizontal structure and a culture focused on learning. We value proactivity and a mindset oriented toward tackling challenges, working based on objectives. Here, you can fully demonstrate your talent by presenting your ideas in an environment of mutual respect and collaboration. We invite you to join our transformation! So that people can live as they imagine — both at work and at home. We are looking for a **Field Collections Executive**, responsible for managing debt recovery, ensuring compliance with agreements, and supporting operational continuity. ### **Key Responsibilities** * Manage collection and recovery of rents, common expenses, security deposit settlements, and/or basic services assigned. * Formalize payment agreements with debtors unable to pay in cash. * Coordinate on-site visits to delinquent debtors unwilling to pay or suspected of abandoning their unit, after exhausting other channels. * Deliver Notice of Contract Termination Letter due to breach of obligations under the Lease Agreement (e.g., arrears, subleasing, etc.). * Manage and formalize with communities the suspension of utilities due to non-payment of common expenses and/or basic services. * Update Dicom debt registry records (registrations, cancellations, updates). * Manage and schedule voluntary unit handovers. * Enter all collection actions into the Collections Dashboard system. ### **Requirements** * Intermediate-to-advanced proficiency in Excel/Google Sheets. * Knowledge of regulations, rules, and laws governing collection activities, the real estate market, insurance, and contracts. * Minimum 3 years of experience in collections (individuals or companies), team-based call center work, and/or field collections. * Technical or university education in Accounting, Administration, Law, Legal Technician, or Engineering (preferred). ### **What We Offer** * Role with direct impact on business results. * Real space to propose, test, and iterate creative ideas. * Collaborative, challenging, and continuously learning environment. * Benefits including additional vacation days, co-payment for supplementary health insurance, annual IPC-based salary adjustment, company performance bonus, among others. ### **Requirements for Internal Applicants** * Must have worked in the same position for **at least one year**. * Must demonstrate **strong performance and KPI compliance**. * **Cannot be transferred to a lower-paying position**. * Send email to internal recruitment mailbox with CV attached and desired position stated in the subject line.