Service Specialist - Pest

Description

Job Summary: Conduct scheduled pest control service visits to customers, maintaining route planning and providing assistance for contingencies or emergencies. Key Highlights: 1. Offers comprehensive and customized solutions in water, hygiene, and energy. 2. Promotes safe food, clean environments, and operational efficiency. 3. Contributes to a cleaner, safer, and healthier world. Ecolab is the global leader in water, hygiene, and energy technologies and services, offering comprehensive and customized solutions to promote safe food, maintain clean environments, optimize water usage, and enhance operational efficiency for customers in more than 170 countries. We work to contribute to a cleaner, safer, and healthier world by protecting people and vital resources. To us, every person matters. We are committed to building a more diverse and inclusive workplace, guided by empathy and respect. We believe diverse perspectives, knowledge, and characteristics are welcome and should be valued. To us, each individual is unique, and we encourage everyone to develop their full potential. Embracing differences is what enables us to create and innovate—every day. ***Under Law No. 21.015, which promotes the labor inclusion of persons with disabilities, we invite you to apply and add your talent to our team!*** We are seeking candidates for the position of Pest Control Technician in Santiago. **Job Objective** Conduct scheduled pest control service visits to customers, ensuring appropriate route planning and adherence to pre-organized schedules, as well as providing assistance for contingencies or emergencies. **Responsibilities** * Understand Ecolab product features and benefits and position them effectively with customers. * Provide customers with a pest-free environment by applying necessary techniques. * Diagnose and define affected areas for each customer, analyze causes and consequences, and then resolve them effectively—understanding, comprehending, and addressing customer needs. * Deliver high-quality service to each assigned account and identify business opportunities with customers. * Develop contingency plans. * Plan and organize the route schedule and complete scheduled visits. * Submit reports on customer visits conducted. * Provide technical support regarding recommendations to prevent contamination. **Desired Profile** ------------------ * Minimum qualification: Secondary Education (Mandatory) * Preferred background: Agricultural studies, Veterinary Medicine, or Agronomy (Preferred) * Prior experience in pest control is not required; however, strong motivation to learn and grow within this field is highly valued. * Fieldwork experience and customer interaction (Preferred) * Technological skills (e.g., mobile applications or related tools) * Willingness to travel (primarily within the Seventh Region, and occasionally to other regions such as the Eighth) * Valid Class B driver’s license (Mandatory) * Enthusiasm for dynamic, proactive, committed, and customer-service-oriented work, with responsibility and alignment to company values. * Aptitude for performing 100% field-based work. * Residence in the Metropolitan Region. **Benefits:** * Vacation bonus, Christmas and National Holidays bonuses, birthday day off, administrative days, school assistance bonus, life insurance, and agreements with various institutions (optical, dental, banking, compensation fund, among other benefits provided by Ecolab). * Learning Platform: You will have free access to our learning platform to engage in training sessions and courses of various types that support your professional development. **Diversity & Inclusion Policy:** Ecolab fully embraces the value of diversity and inclusion, as well as our employees’ commitment to it. We believe our employees deserve to work in an environment where diverse perspectives, knowledge, characteristics, and talents have space—and are recognized and respected—to foster greater engagement and better outcomes. At Ecolab, we firmly believe in the importance of cultivating a diverse, equitable, and inclusive culture. We accept and celebrate the individuality of each of our associates, knowing that incorporating diverse viewpoints and practices enriches how we operate. Through diversity, equity, and inclusion, we aim to create a workplace where our associates feel free to be themselves and reach their full potential—because we know that our people, their diverse talents, and how they collaborate together make us better able to understand our customers’ needs and expectations. From the talent attraction and selection process, we are committed to demonstrating openness and approachability so that every person feels valued and respected—always promoting zero discrimination and equal opportunity regardless of gender, age, ethnic origin, physical appearance, marital status, socioeconomic situation, disability, sexual orientation, gender identity or expression. With this, we aim to become the destination for the world’s most capable talents. **Our Commitment to a Culture of Inclusion \& Belonging** Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.