Operations Assistant

Description

Job Summary: We are seeking an organized and proactive Operations Assistant to support operational and administrative activities, coordinate internal processes, and collaborate across departments to ensure efficiency. Key Highlights: 1. Professional environment that values organization and collaboration. 2. Opportunity to gain hands-on experience and develop skills. 3. Direct involvement in key business processes. About the Role CBD Bruno Pet Care and Business Services is looking for an organized, proactive, and detail-oriented **Operations Assistant** to support the operational and administrative activities of our team in **Providencia, Santiago**. In this role, you will be responsible for supporting the daily coordination of internal processes, maintaining up-to-date records, tracking requests, and collaborating with various departments to ensure operations run efficiently and smoothly. This opportunity is ideal for someone with experience in **administration, operations, logistics, customer service, or commercial support**, who possesses strong organizational skills and the ability to manage multiple priorities. Why Work With Us **Professional Environment:** You will work in a team where organization, collaboration, and communication are fundamental to maintaining efficient operations. **Professional Development:** You will have the opportunity to gain practical experience across various operational areas and develop transferable skills for positions with greater responsibility. **Collaborative Work:** You will interact with teams from operations, administration, customer service, sales, and suppliers. **Real Responsibility:** You will directly participate in processes that contribute to the business’s day-to-day functioning. Key Responsibilities **Operational Support:** Support daily operational activities and track tasks, requests, and internal processes. **Administrative Management:** Prepare, update, and maintain records, documents, files, and reports related to operations. **Internal Coordination:** Collaborate with different departments to facilitate information flow and ensure timely delivery. **Order and Request Tracking:** Support the control and tracking of orders, deliveries, internal requirements, and customer requests as applicable. **Information Management:** Keep databases, spreadsheets, internal systems, and operational documentation up to date. **Vendor Support:** Coordinate basic information with vendors and follow up on pending documents, deliveries, or requests. **Operational Reporting:** Prepare periodic reports on activities, pending items, incidents, and progress. **Incident Resolution:** Identify basic operational issues, escalate situations when necessary, and collaborate in finding practical solutions. **Internal and Customer Service:** Provide professional and timely support to internal and external customers regarding operational processes. **Continuous Improvement:** Identify opportunities to simplify procedures, improve recordkeeping, and increase team efficiency. What We’re Looking For **Experience:** 1–3 years of experience in operations, administration, logistics, coordination, customer service, or similar functions. **Education:** Technical or university degree in Business Administration, Logistics, Operations Management, Accounting, Commercial Engineering, or related fields. **Tools:** Proficiency in Microsoft Excel, Word, email, and standard office digital tools. Experience with ERP, CRM, or management platforms is a plus. **Organization:** Ability to manage multiple tasks simultaneously, maintain orderly documentation, and meet deadlines. **Communication:** Strong oral and written communication skills for interacting with colleagues, customers, and vendors. **Attention to Detail:** Ability to review information, detect errors, and maintain accurate records. **Service Orientation:** Professional and collaborative attitude, with willingness to support the team’s operational needs. **Problem Solving:** Ability to identify incidents and propose practical solutions within your scope of responsibility. Salary: $650,000 – $1,000,000 per month Work Location: On-site employment