Customer Service Advisor - Chillán

Description

Job Summary: We are seeking a Customer Service Advisor for Salcobrand in Chillán, who will deliver a warm, friendly, and solution-oriented service experience—advising and resolving customer inquiries. Key Highlights: 1. First point of contact, delivering a warm and friendly service experience. 2. Advise customers courteously, resolve their questions, and offer purchasing alternatives. 3. We promote workforce diversity and inclusion under Law 21.015. **Customer Service Advisor \- Chillán (1 vacancy)** **Other occupations** ==================================================================== ### **CONTACT INFORMATION** **Company:** Empresas SB **Economic activity:** Investment funds, investment companies, and similar financial entities **Company Description:** We are a health and beauty retail holding group dedicated to making people feel good, wherever they are. We foster and champion diverse teams, honoring each individual’s unique identity and enabling inclusive workplaces in accordance with Law 21\.015\. Join us and become part of our team! ### **DESCRIPTION** At Salcobrand, we are looking for a Customer Service Advisor for a project role—the first point of contact for our customers—delivering a warm, friendly, and solution-oriented service experience. Your mission: Provide outstanding in-store customer service by advising courteously, resolving questions, and offering purchasing alternatives tailored to customers’ needs—all while maintaining empathetic and respectful interactions. Key responsibilities: Greet customers and identify their needs through active listening. Resolve out-of-stock scenarios by offering alternatives (other stores, e-commerce, telepharmacy). Promote enrollment in and use of the Mi Salcobrand Program. Adhere to store-defined customer service protocols. Requirements: Minimum 1 year of experience in customer service and support. Retail experience is preferred. At Salcobrand, we promote workforce diversity and inclusion under Law 21\.015\. Apply now and join an innovative initiative transforming the expe Ñuble, Chillán 27/08/2026 \- 30/08/2026 Confidential Full-time ### **REQUIREMENTS** **Education level:** **Experience:** 1 year ### **CHARACTERISTICS** **Contract type:** Not specified / Not answered **Position level offered:** **Source of the job posting:** API **Professional practice opportunity:** No