Billing Supervisor

Description

Job Summary: We are seeking a Billing Supervisor to lead and oversee the issuance, review, and tracking of sales documents, ensuring accuracy and compliance. Key Highlights: 1. Functional leadership over the billing team. 2. Key financial impact on revenue generation. 3. Opportunity for professional development and process automation. About the Role At **DLH Digital Platform and Business Services**, we are looking to hire a **Billing Supervisor** to lead and oversee the issuance, review, and tracking of sales documents, ensuring accuracy, adherence to deadlines, and proper information traceability. The selected candidate will be responsible for coordinating the billing team, reviewing commercial background information, managing discrepancies, supervising credit and debit notes, and ensuring that all issued documentation complies with internal procedures and applicable tax requirements. This role will work closely with Finance, Accounting, Sales, Operations, Accounts Receivable, and Administration, maintaining continuous coordination to ensure an efficient and timely billing cycle. We seek a professional with solid experience in billing, financial administration, and team supervision, possessing strong analytical ability, organizational skills, and attention to detail. Why Join Us? **Functional Leadership:** You will have direct responsibility for coordinating and overseeing the performance of the billing team. **Financial Impact:** Your management will be critical to ensuring accurate revenue generation and commercial documentation. **Cross-functional Collaboration:** You will collaborate with Finance, Accounting, Sales, and Operations. **Autonomy:** We value professionals capable of identifying discrepancies, managing priorities, and strengthening controls. **Professional Development:** You will expand your expertise in billing, financial control, ERP systems, and process automation. Key Responsibilities * Supervise the daily billing process. * Coordinate the billing team. * Distribute workload and set priorities. * Review commercial background information prior to issuing documents. * Supervise invoice issuance. * Review credit and debit notes. * Monitor rejected or pending documents. * Manage billing corrections. * Review contracts, purchase orders, and supporting documentation. * Validate prices, rates, and commercial terms. * Coordinate information with Sales. * Coordinate background information with Operations. * Ensure compliance with cutoff dates. * Monitor monthly billing. * Track pending documents. * Investigate billing discrepancies. * Coordinate regularizations. * Supervise recurring billing. * Control re-billing activities. * Maintain up-to-date customer information. * Coordinate processes with Accounts Receivable. * Prepare daily, weekly, and monthly reports. * Monitor process KPIs. * Analyze processing volumes and turnaround times. * Review tax documentation. * Support reconciliations related to revenue. * Coordinate information with Accounting. * Respond to internal and customer inquiries. * Supervise compliance with internal controls. * Support internal and external audits. * Train and guide team members. * Identify opportunities for automation and continuous improvement. What We’re Looking For **Experience:** 4–7 years of experience in Billing, Finance, Accounts Receivable, Administration, or related areas, including experience coordinating teams or processes. **Education:** Technical or university degree in Accounting, Finance, Business Administration, Administrative Engineering, or a related field. **Billing:** Solid experience in issuing, reviewing, and controlling sales documents. **Supervision:** Experience coordinating billing analysts or assistants. **ERP:** Proficiency in financial, accounting, or billing systems. **Excel:** Intermediate or advanced proficiency in Microsoft Excel. **Analysis:** Ability to investigate discrepancies and determine corrective actions. **Organization:** Ability to manage high-volume workloads and critical closing deadlines. Preferred Qualifications * Experience with SAP, Oracle, Dynamics, Softland, or Defontana. * Knowledge of electronic invoicing in Chile. * Experience with electronic tax documents. * Power BI proficiency. * Experience in mass billing. * Knowledge of accounts receivable. * Experience with revenue reconciliations. * Contract and purchase order management experience. * Experience with customer portals. * Knowledge of Order-to-Cash processes. * Billing KPI management experience. * Experience in billing automation. * Basic accounting knowledge. * Experience in technology or business services companies. Salary: $1.800.000 – $3.600.000 per month Work Location: On-site employment