




Job Summary: Falabella is seeking a NetSecOps Analyst to ensure operational continuity and high performance of the network infrastructure, with a focus on stability, security, and continuous improvement. Key Highlights: 1. Operate, monitor, and manage corporate networking infrastructure. 2. Participate in a high-impact technology team. 3. Tackle real-world challenges in complex, large-scale environments. **Job Description** ---------------------- NetSecOps Analyst – Falabella At Falabella, we continue strengthening our technology operations and are looking to hire a NetSecOps Analyst to ensure operational continuity and high performance of our network infrastructure. Your Mission Ensure operational continuity and proper performance of the network infrastructure by delivering specialized support for LAN, WAN, and WiFi environments, with a focus on stability, security, and continuous improvement. What You’ll Do in This Role? Operate, monitor, and manage corporate networking infrastructure. Diagnose and resolve medium- to high-complexity network incidents. Execute changes and configurations on LAN, WAN, WiFi, and firewall devices, applying industry best practices. Conduct root cause analysis and drive continuous improvement initiatives. Coordinate actions with connectivity and security vendors. Maintain up-to-date technical documentation. Participate in operational continuity and support schemes as required by service needs. What We’re Looking For in You A professional degree in Computer Engineering, Telecommunications, Networking, or a related field. 3–5 years of experience in corporate network operations and support. Solid knowledge of Switching and Routing (VLAN, STP, OSPF, BGP) (mandatory). Experience with MPLS, dedicated links, Site-to-Site VPN, and Client VPN (desirable). Knowledge of wireless network design and operation (802.11) (desirable). Proficiency with monitoring tools such as Zabbix, SolarWinds, PRTG, or similar (desirable). CCNA / CCNP (Cisco) or equivalent certification (desirable). Availability to work rotating shifts. Why Falabella? Be part of a high-impact technology team. Tackle real-world challenges in complex, large-scale environments. Continuous learning and professional development. Apply now and become part of Falabella’s technological transformation. **Candidate Requirements** -------------------------- * Professional degree in Computer Engineering, Telecommunications, Networking, or a related field. * 3–5 years of experience in corporate network operations and support roles. * Switching and Routing (VLAN, STP, OSPF, BGP) (mandatory). * MPLS networks, dedicated links, Site-to-Site VPN, and Client VPN. (Desirable) * Wireless network design and operation (802.11). (Desirable) * Monitoring systems (Zabbix, SolarWinds, PRTG, or others). (Desirable) * CCNA / CCNP (Cisco) or equivalent. Certifications are desirable. * Ability to work under pressure and handle critical incidents. * Orderliness, documentation discipline, and operational rigor. * Proactivity and orientation toward continuous improvement. This opportunity is open to candidates with disabilities. **Selection Process** ------------------------ The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need to: 1. Apply to the position 2. Check your email 3. Log in to Aira and respond to the requested questions and/or assessments Then, if your profile matches our requirements, we will contact you via email (through Aira) to proceed to the in-person stage. **About Us** ------------------ We are over 88,000 people who work every day toward our firm Purpose — Simplify and Enjoy Life More. We operate in 9 countries and consist of five major brands across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, and Mallplaza. Each brand defines who we are, and together — as One Team — we strive daily to reinvent ourselves and exceed our customers’ expectations. A dream-filled team that makes things happen. We dare to launch, innovate, take risks, and create opportunities that keep us at the forefront — driving us to continuously reinvent ourselves to deliver the best shopping experience at every touchpoint with us.


