IT Operations Coordinator

Description

Job Summary: The IT Operations Coordinator coordinates and oversees daily technology operations, ensuring system availability, stability, and security. Key Highlights: 1. Coordinates daily operations and monitors system availability. 2. Manages incidents, maintenance activities, and technology improvement projects. 3. Collaborates with other departments and ensures IT security. Job Description: The IT Operations Coordinator is responsible for coordinating and overseeing the organization's daily information technology operations, ensuring the availability, stability, security, and proper functioning of systems, networks, and technological services. Key Responsibilities: Coordinate daily operations of the Information Technology department. Monitor system, network, and application availability and performance. Manage and track incidents and technical support requests. Coordinate maintenance, updates, and backup activities. Oversee external technology vendors and services. Implement and maintain IT operational procedures. Monitor performance metrics and service level agreements (SLAs). Identify operational risks and propose preventive and corrective measures. Ensure compliance with security policies and internal procedures. Prepare reports on IT performance and incidents. Coordinate technology infrastructure improvement and optimization projects. Collaborate with other departments to address technical and operational needs. Requirements: Degree in Computer Engineering, Systems Engineering, Information Technology, or related fields. Experience in IT operations, infrastructure, or support. Knowledge of networking, servers, operating systems, and cloud services. Familiarity with monitoring tools, incident management systems, and helpdesk platforms. Basic knowledge of cybersecurity and business continuity. Leadership, organizational, and problem-solving skills. Excellent communication and teamwork skills. Ability to work under pressure and manage multiple priorities. Salary: $2\.900 per month Work Location: On-site employment