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Guest Service Expert
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
PA239-Parada / Museo Militar, Santiago, Región Metropolitana, Chile
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Description

**Additional Information** **Job Number**25177826 **Job Category**Food and Beverage \& Culinary **Location**Four Points by Sheraton Santiago, Santa Magdalena No. 111, Santiago, Region Metropolitana de Santiago, Chile **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our job is not just about serving food on a table for guests to enjoy until they request the check. Beyond that, we aim to create an experience that is memorable and unique (beyond just food and drink). Our Guest Service Experts take initiative in delivering a range of services designed to enhance the guest experience. Whether setting tables, communicating with the kitchen, interacting with and serving guests, or cleaning work and storage areas, Guest Service Experts ensure that transactions become part of the overall guest experience. Regardless of position, there are fundamental aspects critical to success (creating a safe work environment, following company guidelines and procedures, maintaining quality standards, and ensuring professional appearance, personal grooming, and communication). Guest Service Experts are constantly on the move (standing, sitting, walking for extended periods, moving across uneven, sloped, or slippery surfaces), reviewing menus (reading and verifying information), and engaging in various tasks (moving, lifting, carrying, pushing, and placing objects weighing less than 50 pounds unassisted; reaching overhead and bending down, and performing movements requiring knee bending, twisting, stretching, and stooping). It is essential that Guest Service Experts consistently perform these tasks (and other reasonable duties assigned) well to ensure guest satisfaction and smooth hotel operations. DESIRABLE SKILLS Education:High school diploma or equivalent certificate from a General Educational Development (GED) program. (General Educational Development, GED). Related Work Experience:Less than 1 year of related work experience. Supervisory Experience:No supervisory experience required. License or Certification:None *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates' backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* Where timeless classics intertwine with modern details. Where business blends with pleasure. Where, although travelers come from all over the world, they can still enjoy the local area. As a team member, you will become part of the Four Points by Sheraton community, where everyone is welcome, we support one another, and every hotel matters. We offer guests exactly what they need—without complications. If you're looking for opportunities to make guests feel comfortable in a friendly, genuine, and accessible environment, join the team. By joining Four Points, you join a portfolio of brands with Marriott International. **You'll be** where you can do your best work, begin fulfilling your purpose, **you'll be part of** an incredible global team, and **you'll become** the best version of yourself.

Source:  indeed View original post
Sofía Muñoz
Indeed · HR

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