Position Summary: We are seeking a Service Advisor to serve as the key bridge between customers, fleet operators, and the workshop technical team, ensuring smooth communication and high-quality service. Key Highlights: 1. Attentive and fluent communication with customers and technical teams. 2. Document management of work orders and process control. 3. Active participation in maintenance closure and compliance with regulations. Perfect! The **Service Advisor** profile is the key bridge between customers, fleet operators, and the workshop technical team. For this posting, we will maintain the same attractive and professional structure for LinkedIn, strongly highlighting communication skills, customer service, and administrative management. Here is the optimized proposal: Great career opportunity at **Tattersall Leasing Company**! ️ Do you have experience in automotive-sector customer service, are you organized with documentation, and do you possess excellent communication skills? We’re looking for you to be the visible face of our service! We are currently seeking a **SERVICE ADVISOR** to join our Service Management department. Your primary purpose will be to attend to users bringing their vehicles to the workshop (for preventive maintenance or major repairs), manage received units, and maintain smooth and timely communication among fleet operators, the workshop team, and end users. ### **What Will Be Your Main Responsibilities?** * **Customer Service & Communication:** Receive users at the workshop and keep them continuously informed about the status of their vehicles, while also coordinating with fleet operators and the technical team. * **Document Management:** Create work orders (WOs) and meticulously manage all documentation associated with the vehicle and services being performed. * **Control & Closure:** Perform information cross-checking and ensure proper closure of all work orders opened under your code. * **Vehicle Delivery:** Coordinate and ensure adherence to committed delivery timelines. Notify users for vehicle pickup and personally deliver the vehicle, detailing performed maintenance or repair work. * **Sustainability & Compliance:** Actively participate in closing the preventive maintenance process by ensuring proper segregation of generated waste, as well as complying with the organization’s internal policies and regulations. ### **What Are We Looking For in You?** * **Education:** Technical Professional degree in Automotive Mechanics or related field preferred. * **Experience:** Minimum 1 year of experience in similar roles (Service Advisor, Workshop Receptionist, or customer service roles within the automotive sector). * **Mandatory Requirements:** * Knowledge of Automotive Mechanics (to clearly explain work to customers). * Demonstrable experience and orientation in Customer Service. * Valid Class B driver’s license. * Basic or intermediate proficiency in Microsoft Office. * **Key Skills:** Communication ability, empathy/interpersonal understanding, service orientation, problem-solving, and pressure tolerance. ### **What Do We Offer You? (Our Benefits)** At Tattersall, we place your well-being—and that of your family—at the center, offering benefits that truly make a difference in your daily life: * **Income Protection:** Semi-annual IPC-based adjustments to safeguard your purchasing power against inflation. * **Work-Life Balance & Well-being:** Vacation bonus for your rest periods and a birthday day off to celebrate as you deserve. * **Special Occasions:** Year-end and National Holidays bonuses. * **Health & Support:** Life Insurance (100% company-paid) and Complementary Health Insurance for you and your family. * **Family Benefits:** Marriage bonus, newborn bonus, and academic excellence/schooling bonus to support your children’s educational development. * **Wheels Benefits:** Exclusive discounts on purchase and leasing of our company’s vehicles. * **Commitment to Inclusion (Law No. 21\.015\):** We offer an inclusive, dynamic environment full of opportunities for professional growth. We proudly promote the integration of persons with disabilities into the labor market; therefore, all our selection processes are open under this legal framework. Apply with us and experience Tattersall!
Sofía Muñoz
MyJob · HR
Sofía Muñoz
MyJob · HR
