Description
Job Summary:
Responsible for cleaning, preparing, and maintaining guest rooms, ensuring excellent service delivery and efficient resource management and communication.
Key Responsibilities:
1. First-class room service with meticulous attention to detail
2. Management and supervision of room status and lost items
3. Coordination with laundry services and supervision of staff during high season
**Duties**:
* Perform daily cleaning and preparation of guest rooms.
* Deliver first-class room service, paying meticulous attention to detail to ensure guests feel their best.
* Conduct and maintain up-to-date inventories for each room, providing a copy to the inventory supervisor for record-keeping.
* Securely store and inventory lost or found items within hotel premises, logging them in the daily shift report submitted by each housekeeper.
* Return lost items to guests via courier service, after prior notification to the supervisor.
* Submit a daily shift report to the Operations Manager (in case of serious irregularities) to keep Management informed.
* Manage room status and passenger-lost items.
* Maintain constant and direct communication with the laundry center to prevent bottlenecks, especially during high season.
* Supervise part-time staff hired during high season.
* Maintain personal appearance and presentation to project an impeccable image.
* Thorough knowledge of the internal housekeeping instruction manual.
* Ensure optimal and efficient operation of the department to deliver products meeting industry quality standards and achieving competitive differentiation.
Employment Type: Full-time
Salary: $550\.000 per month
Application Question(s):
* This position requires availability to work rotating shifts—would this be a problem for you?
* Do you reside in Puerto Varas?
Work Location: On-site employment