Description
Job Summary:
We are seeking DevOps Engineers to solve problems, enhance operations and product quality, leveraging operational data to elevate system quality.
Key Highlights:
1. Solve operational issues and improve product quality.
2. Automate repetitive tasks and ensure platform observability.
3. A work environment that fosters curiosity and continuous improvement.
DevOps Description
\***\*Application Form: https://pinflagbase.com/careers/nuevo\-cargo\-5**
**About Pinflag**
Pinflag is the technology that happens after "Buy Now". We build a single platform covering the entire journey from payment to delivery.
The idea is simple: when you buy on a large marketplace, the experience works—you pay in two clicks, know when your order arrives, track it, and return it without hassle. When you buy on a brand’s own website, that almost never happens. Our mission is to bring that experience to every brand’s website, so they don’t have to choose between selling on their own site and delivering a great customer experience.
We are a Chilean technology company expanding across Latin America, and we’re transforming every part of our operations into AI agents. This role sits right at the center of that effort.
**About the Team and What We’re Looking For**
We’re looking for two DevOps Engineers to tackle the day-to-day operational problems and improvements needed—and use those insights to make the product better with every iteration.
Who joins this role is at the frontline where things become visible first: an order that didn’t arrive, an integration that failed, a process someone still performs manually. Here lies real-world insight into how Pinflag actually works—insight unavailable anywhere else in the team—and it’s learned quickly.
The job is to use that insight to improve the quality of what we deliver. It’s not just about restoring each case to normalcy, but about leaving the system slightly better than before: understanding why something failed, fixing the root cause when possible, and flagging deeper issues needing further review.
This is a role for someone curious about how things work under the hood—and eager to leave them better than they found them.
**Key Responsibilities**
\- Serve as the first line of response to issues reported by customers and internal teams: understand the issue, reproduce it, and resolve it when within your scope. If not, escalate it with a prepared diagnosis (logs, evidence, root-cause hypotheses).
\- Identify root causes—not symptoms: when an issue recurs, dig deep to prevent its reoccurrence.
\- Automate repetitive work: turn manual processes into code.
\- Focus on quality: CI/CD pipelines, alerts and monitoring, updates and verifications before and after each deployment.
\- Maintain platform uptime and speed, and implement necessary observability to anticipate failures instead of merely reacting to them.
**Job Requirements**
\- Experience with JavaScript/TypeScript
\- Proficiency with PostgreSQL and REST APIs
\- Familiarity with Git and Git Flow
\- Using AI as a working tool
\- Clear and effective communication
\- Tolerance for interruptions: operational work doesn’t arrive in neat, ordered batches
**Desired Knowledge**
\- AWS, Google Cloud, Docker
\- CI/CD with GitHub Actions
\- Integrations with third-party APIs
\- Working with AI agents and automation
**Some Benefits of Working With Us**
\- Direct employment contract with Pinflag, full-time schedule.
\- Pluxee meal card: $7\.000 daily for lunch.
\- Access to continuous learning tools and certification programs.
\- Cutting-edge AI tools: licenses and resources enabling daily use of AI agents.
\- Involvement in challenging projects for growing brands.
\- Excellent work environment and a high-caliber team.
**Are You Interested in Joining Pinflag?**
If you enjoy understanding how things work under the hood, feel uncomfortable leaving problems half-solved, and want your work to visibly impact the operations of real brands, this role may be for you. We look forward to your application!
Form: **https://pinflagbase.com/careers/nuevo\-cargo\-5**
To explore other positions: https://pinflagbase.com/careers
Salary: $800\.000 \- $1\.000\.000 per month
Work Location: On-site