Description
Position Summary:
Responsible for providing support, monitoring, and maintaining enterprise applications to ensure their availability and proper functioning.
Key Highlights:
1. Support, monitoring, and maintenance of enterprise applications
2. Error diagnosis and coordination of solutions with development teams and vendors
3. Proficiency in SQL, APIs, operating systems, and monitoring tools
**Job Description**
Responsible for providing support, monitoring, and maintaining enterprise applications to ensure their availability and proper functioning.
**Responsibilities**
* Respond to and resolve application incidents and requests.
* Monitor system availability and performance.
* Diagnose errors and coordinate solutions with development teams and vendors.
* Execute application testing and validation.
* Manage tickets and document solutions.
* Support updates, implementations, and improvements.
**Requirements**
* Degree or technical qualification in Computer Science, Information Systems, or a related field.
* 1\+ years of experience in application support.
* Knowledge of **SQL, APIs, operating systems, and monitoring tools**.
* Experience with ticket and incident management.
* Familiarity with ITIL and agile methodologies (desirable).
* Analytical ability and service orientation.
Salary: $2\.150\.000 per month
Workplace: On-site employment