MDA TECHNICIAN - TECHNOLOGY MANAGEMENT

Description

Job Summary: We are seeking an MDA Technician for FALP to provide first- and second-level technical support to internal users, ensuring the operational continuity of IT services. Key Highlights: 1. Join a dedicated team fighting cancer 2. Provide critical technical support in a demanding environment 3. Support asset management and ITSM tools **MDA TECHNICIAN \- TECHNOLOGY MANAGEMENT (1 vacancy)** **Computer Programming Technicians \- Help Desk Operators** ============================================================================================================================ ### **CONTACT INFORMATION** **Company:** ARTURO LÓPEZ PÉREZ FOUNDATION **Economic Activity:** Other institutional healthcare activities **Company Description:** Oncology Institute, 70 years united against cancer ### **DESCRIPTION** We want you to join FALP as part of our team in the role of MDA TECHNICIAN \- TECHNOLOGY MANAGEMENT. The purpose of this position is to provide first- and second-level technical support to the organization’s internal users, ensuring the operational continuity of IT services by promptly and effectively addressing incidents, requests, and service demands—both on-site and remotely—in order to maintain a satisfactory user experience within a highly demanding environment. This includes supporting technology asset management, ITSM tools, audiovisual support, external vendors, and on-site service devices such as kiosks, printers, and other peripherals. Regarding job conditions, the position entails a 40-hour workweek, scheduled from Monday to Saturday, and requires an IN-PERSON work modality. To apply, you must meet the following requirements: Academic Qualification: Higher Technical Degree in Computer Science, Networks, Computer Support, or related field, comprising four semesters of study. A professional degree in Computer Science, Networks, Computer Support, or related field (minimum eight semesters) is desirable. Training: Intermediate/advanced course on ITSM tools (e.g., ServiceNow, GLPI, Jira); ITIL Foundations course; basic networking and connectivity course. Work Experience in the Role: Minimum three years of technical support experience in large enterprises. This is an inclusive job offer under Law 21\.015, which promotes the inclusion of Persons with Disabilities into the labor market. If you require any accommodations to participate in the recruitment and selection process, Metropolitan Region, Providencia 10/03/2026 \- 12/05/2026 Confidential Full-time ### **REQUIRED QUALIFICATIONS** **Education Level:** Completed higher education **Experience:** 3 years **Qualification:** * Network Administration and Support Technician ### **CHARACTERISTICS** **Contract Type:** Fixed-term contract **Position Level Offered:** Technician **Source of Offer:** WEB **Professional Practice Opportunity:** No **Eligible Employment Groups:** Persons with Disabilities View job requirements