Sales Support Associate

Description

Job Summary: Seven Horns Media & Digital Services Chile SpA is seeking an organized, customer-oriented Sales Support Assistant to provide administrative and operational support to sales and commercial teams. Key Highlights: 1. Administrative and operational support to sales and commercial teams 2. Ideal for recent graduates and professionals with limited experience 3. Development of skills in CRM, digital marketing, and customer management Job Summary **Seven Horns Media \& Digital Services Chile SpA** is seeking an organized, digitally proficient, and customer-oriented ***Sales Support Assistant*** to join our team in Viña del Mar. As a Sales Support Assistant, you will provide administrative and operational support to sales and commercial teams. You will help maintain customer and prospect information, prepare quotations, update CRM records, track sales opportunities, process documentation, coordinate customer requests, and assist in preparing sales reports. As the company operates in the digital and media services sector, this role may also provide support for inquiries related to digital solutions, marketing services, media projects, and technology-based business services. This position is ideal for recent graduates and professionals with limited experience who are interested in sales support, commercial operations, digital services, customer service, marketing, CRM, or business administration. Responsibilities: Provide daily administrative support to the sales team. Respond to routine customer and prospect inquiries. Assist sales representatives in customer follow-up. Prepare quotations using approved pricing and templates. Enter and update customer information in CRM systems. Maintain accurate databases of prospects and customers. Log sales activities and opportunities. Keep the sales pipeline information up to date. Assist in managing prospects and leads. Monitor pending quotations. Follow up on approved customer requests. Assist in preparing proposals and sales documentation. Maintain organized digital sales files. Assist with customer onboarding documentation. Process routine sales and service requests. Coordinate customer requirements with internal teams. Provide support for customer inquiries related to digital and media services. Assist with tracking order or service activation. Monitor shared sales inboxes and work queues. Maintain sales records in Excel or Google Sheets. Collect weekly and monthly sales activity data. Assist with sales KPI and sales pipeline reporting. Conduct routine CRM data quality checks. Schedule customer calls and meetings. Assist with sales presentations and digital materials. Coordinate routine requests with marketing and digital operations teams. Maintain accurate notes on customer interactions. Escalate complex commercial or technical inquiries appropriately. Provide support for customer retention and post-sales follow-up. Participate in improving sales processes and customer experience. Requirements: Completed secondary education or equivalent qualification. Technical or university studies in Business Administration, Sales, Marketing, Digital Marketing, Commercial Management, Communications, or related fields are highly valued. Approximately 0\-1 year of relevant experience. Prior sales experience is not mandatory. Recent graduates are strongly encouraged to apply. Strong customer orientation. Good oral and written communication skills. Excellent organizational and follow-up skills. Basic to intermediate knowledge of Microsoft Excel. Familiarity with Word, PowerPoint, Outlook, or Microsoft 365\. Comfort using business digital platforms. Familiarity with CRM systems is a plus. Familiarity with ERP or order management systems is a plus. Basic understanding of sales processes is helpful. Basic knowledge of digital marketing or media services is advantageous. High attention to detail. Strong numerical and data entry skills. Ability to manage multiple sales support requests. Ability to communicate effectively with customers and internal teams. Willingness to learn about digital products and services. Why Work With Us? Gain practical experience in sales and commercial support. Learn about digital and media services. Develop skills in CRM and customer database management. Learn quotation and proposal management processes. Strengthen Excel and commercial reporting skills. Enhance your customer communication skills. Learn lead and sales pipeline management processes. Understand digital marketing and media operations. Gain experience in sales KPIs and reporting. Collaborate with sales, marketing, customer service, and digital teams. Build transferable commercial and digital business skills. Build a professional path toward roles such as Sales Support Specialist, Sales Coordinator, Account Coordinator, Inside Sales Representative, Digital Account Executive, or Commercial Analyst. Salary: $600\.000 \- $850\.000 per month Work Location: On-site employment