Job Summary: Kapsch seeks a Monitoring Analyst to ensure preventive maintenance, monitor equipment, manage incidents, and provide remote support for intelligent transportation systems. Key Responsibilities: 1. Monitor equipment operation in the field. 2. Manage corrective maintenance and provide technical support. 3. Maintain constant communication with project supervisors and inspectors. Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challenges of the present and the future with intelligent mobility solutions in a wide range of application areas. As a family\-owned company founded in 1892 and headquartered in Vienna, Kapsch can look back on 130 years of experience with the future. We are looking for a **Monitoring Analyst** to join our team in Chile! **Your Responsibilities** * Ensure compliance with preventive maintenance scheduling. * Monitor equipment operation in the field. * Manage and report equipment with no communication. * Create incidents in the system for managing on\-site corrective maintenance. * Provide remote support to field technicians. * Maintain constant communication with project stakeholders (supervisor and inspectors). * Manage resources required for on\-site work. * Respond to incidents reported by the client's Traffic Operations Center. **Your Profile** * Higher Technical Diploma or University Degree in Telecommunications, Computer Science, Connectivity and Networks, Electronics, or related fields. * Minimum 1 year of experience in technical support roles. * Intermediate MS Office skills. * General knowledge of Connectivity, Networks, and/or Telecommunications. * English language proficiency. * Availability for on\-site work in San Bernardo \- rotating 24x7 shifts. **Our Offer** * Globally recognized family\-owned company. * Excellent working environment. * Excellent benefits