IT Operations Assistant

Description

Job Summary: We are seeking an IT Operations Assistant to support daily departmental activities, contributing to the proper functioning of systems, information, and internal services. Key Highlights: 1. Opportunity to gain experience in IT operations 2. Continuous training and learning 3. Professional and collaborative work environment **IT Operations Assistant** **Job Summary:** We are seeking an IT Operations Assistant to join our team in Concepción, Biobío Region. This position offers an excellent opportunity to develop expertise in technological operations, IT support, digital tools, and process management. The selected candidate will support daily technology and operations department activities, contributing to the proper functioning of systems, information, and internal services. **What you'll do:** * Support daily IT department operations * Track requests, incidents, and technological requirements * Assist with basic user support tasks * Record and update information in internal systems * Review and maintain operational information and documentation * Support basic configuration and maintenance of technological equipment * Collaborate with support, operations, and administration teams * Track pending tasks and requirements * Prepare basic reports and management updates * Support implementation of procedures and operational improvements * Identify issues and report incidents to the relevant team * Participate in technology improvement projects and activities * Maintain clear communication with users and internal teams **Requirements:** * Interest in technology, computing, and IT operations * Basic computer and digital tool proficiency * Ability to learn new systems and processes * Strong organizational and tracking skills * Practical problem-solving ability * Good communication skills * Ability to work independently and as part of a team * Relevant education or experience in computing, technology, administration, or operations is preferred * Junior profiles, recent graduates, and candidates with related practical experience will be considered **Why work with us:** * Professional and collaborative work environment * Opportunity to gain experience in IT operations * Continuous training and learning * Exposure to technological tools and processes * Development of digital and operational skills * Participation in projects and process improvements * Opportunities for professional growth * Ongoing support during performance of duties If you are looking for an opportunity to start or advance your career in technology and IT operations, we invite you to apply. Salary: $7\.800\.000 per year Workplace: On-site employment