Full-Time or Part-Time Platform Assistant - La Serena

Description

Job Summary: Support daily terminal operations, ensuring an orderly passenger flow and a safe, efficient travel experience. Key Highlights: 1. You will support daily terminal operations 2. Be part of a growing international company 3. Internal development opportunities At Flix, we offer a dynamic environment, real growth opportunities, and a technology-driven culture to make travel more accessible, sustainable, and affordable for everyone. Join our Operations team in La Serena as a Full-Time or Part-Time Platform Assistant and become a key part of our passengers’ experience at terminals and boarding points. **About the Role** As a Platform Assistant, you will support daily terminal operations, ensuring an orderly passenger flow and a safe, efficient travel experience. Your main responsibilities will include: * Supporting passenger boarding and disembarkation processes. * Guiding and assisting passengers with platform information, schedules, and services. * Maintaining operational order in waiting and boarding areas. * Providing support during operational contingencies and customer inquiries. * Coordinating with drivers and internal teams to ensure operational continuity. * Delivering courteous, efficient, and customer-oriented service. **About You** We are looking for proactive, responsible, service-oriented individuals who enjoy working in dynamic, customer-facing environments. Ideally, you have: * Prior experience in customer service, operations, or similar roles. * Strong communication and interpersonal skills. * Ability to work under pressure and in dynamic environments. * Availability to work rotating shifts. * Availability for on-site work in La Serena. * A collaborative, responsible, and proactive attitude. **What We Offer** * The opportunity to be part of a growing international company. * A dynamic and collaborative work environment. * Initial training and onboarding support. * Internal development opportunities. * Corporate benefits and travel discounts. **Why Join Flix?** At Flix, we believe in teams that collaborate, take initiative, and create real impact. We seek people who enjoy taking on challenges and actively contribute to improving our passengers’ travel experience. If you want to grow professionally within a modern, international, and continuously expanding company, Flix is the place for you!