Sales Executive

Description

Job Summary: Manage and expand the national customer portfolio, driving sales of comprehensive identification solutions and ensuring traceability across the commercial cycle. Key Highlights: 1. Manage and expand the customer portfolio through consultative direct sales. 2. Provide technical advisory on the full product portfolio and identification solutions. 3. Represent 40 years of expertise in the identification industry. **JOB OBJECTIVE** Manage and expand the company’s customer portfolio by promoting direct sales of credential and wristband printers, printing supplies and consumables, as well as marketing comprehensive identification, access control, and print outsourcing solutions. The incumbent must ensure timely and consultative customer support, guaranteeing full traceability of the commercial cycle (from prospecting to invoicing and final delivery) to achieve national sales targets for equipment, products, and services. **MAIN RESPONSIBILITIES** **Commercial Management, Prospecting, and Direct Sales** * Proactively identify new customers via cold calling, professional networking, field visits, and other channels to market the full product catalog (equipment sales and leasing, printing consumables, credentials, credential holders, yo-yos, lanyards, etc.). * Manage and develop the assigned active customer portfolio, identifying needs for printer renewal, new supply purchases, or service contracts. * Execute commercial recovery actions aimed at reactivating inactive or long-lost customers; implement reactivation campaigns. * Timely respond to and route contact forms and inquiries received through the company’s official channels. * Daily review and submission of bids on Mercado Público and other assigned public procurement platforms (as applicable). * Conduct field visits to potential and existing customers to uncover new business opportunities and/or address specific commercial area requests. **Sales Cycle and Technical Advisory** * Provide technical advisory to customers on Identicard’s full portfolio: o Direct sales and leasing models for credential and wristband printers nationwide. o Production of customized corporate credentials (design, photography, variable data). o Encoding of proximity cards for access control systems. o Production of corporate branded printed lanyards. o Promotion of qualified Technical Service for maintenance and repair of sold or leased equipment. * Prepare and send formal quotations daily, strictly adhering to established pricing margins for sales/leasing, targets, and deadlines. * Systematically follow up on submitted proposals to maximize conversion rate and close sales. **Coordination, Control, and After-sales** * Maintain up-to-date CRM (Customer Relationship Management) and internal systems with detailed records of activities, sales/leasing opportunities, and negotiation statuses. * Generate internal purchase orders upon confirmed sales, ensuring technical specifications for equipment (new or leased) and supplies are accurate. * Operational coordination: Liaise with Operations, Technical Service, and Logistics departments to ensure smooth invoicing and subsequent shipment processes. * Monitor adherence to agreed delivery timelines for products and equipment committed to customers. * Prepare periodic management reports, equipment sales pipeline updates, and performance results for direct supervision. **RESPONSIBILITIES** * KPI Compliance: Achieve monthly revenue targets for both finished product sales and placement of leasing agreements and credential production services. * Operational Traceability: Ensure all documentation flow (quotations, purchase orders, internal purchase notes, invoicing, and product shipment) is properly recorded and supported in the system. * Service Quality: Ensure customer satisfaction throughout the entire equipment and supplies sales cycle and subsequent after-sales support, promptly escalating maintenance and repair requirements to Technical Service. * Customer Retention and Brand Positioning: Strongly represent the company’s 40+ years of leadership in the identification industry. **REQUIRED COMPETENCIES** * Goal orientation and commitment to achieving targets (KPIs). * Frustration tolerance and high resilience (handling objections during cold calling). * Corporate negotiation skills (fluent communication with HR, IT, or Operations Managers). * Proactivity and autonomy (ability to self-manage daily schedules for calls and field visits). Salary: $700,000 – $1,200,000 per month Workplace: On-site employment