Contact Center Data Analyst

Description

Job Summary: Contact Center Data Analyst whose mission is to analyze, consolidate, and interpret operational information, preparing reports, KPIs, and dashboards for performance tracking and continuous improvement. Key Highlights: 1. Transform health in Chile with accessible quality and human warmth 2. Analyze and interpret operational information from the Contact Center 3. Prepare reports, KPIs, and management dashboards **Contact Center Data Analyst (1 vacancy)** **Other occupations** ======================================================================= ### **CONTACT INFORMATION** **Company:** REDSALUD CCHC **Economic activity:** Investment funds, investment companies, and similar financial entities **Company Description:** RedSalud CCHC, the private healthcare network with the largest national coverage, providing outpatient and hospital services through its 9 clinics and more than 30 medical centers and dental clinics across the country, from Arica to Punta Arenas. ### **DESCRIPTION** We are Red Salud CChC, the private healthcare network with the largest national coverage, providing medical and dental services through its 10 clinics and more than 40 medical centers and dental clinics across the country, from Arica to Punta Arenas. At RedSalud CChC, we seek to work with top talent to join the challenge of transforming healthcare in Chile—delivering accessible-quality healthcare, available at multiple locations nationwide, and delivered with human warmth. RedSalud’s headquarters is seeking a Contact Center Data Analyst whose mission will be to analyze, consolidate, and interpret Contact Center operational data, preparing reports, KPIs, and dashboards to support performance tracking, decision-making, and continuous improvement of the area. Responsibilities: Develop, update, and maintain management KPIs. Generate operational reports and analyses requested by management. Extract, consolidate, and validate Metropolitana, Providencia 26/08/2026 \- 21/10/2026 Confidential No time restrictions ### **REQUIREMENTS** **Education level:** **Experience:** 1 year ### **CHARACTERISTICS** **Contract type:** Not specified / Not applicable **Position level offered:** **Source of the offer:** API **Offer for professional practice/internship:** No