Description
Job Summary:
We are seeking an organized and creative professional to manage social media, transform customer communication, and strengthen community relationships.
Key Responsibilities:
1. Manage and plan social media content for the company.
2. Develop an editorial calendar and coordinate with Design, Marketing, and Performance teams.
3. Engage with the community and support CRM and customer loyalty initiatives.
We are looking for an organized, creative, approachable, and commercially oriented individual capable of transforming social media into an active communication channel between the company and its customers.
Responsibilities: Manage the company's social media accounts; plan, schedule, and publish content.
Collaborate with the designer to develop the editorial calendar; manage comments, inquiries, and messages received via social media. Engage with the community and strengthen relationships with our customers.
Refer commercial opportunities to the sales team as appropriate. Support campaigns, promotions, and commercial activities; coordinate actions with Design, Marketing, and Performance teams.
Monitor social media metrics and performance.
Prepare periodic reports; support future CRM, customer loyalty, and reactivation initiatives.
Salary: Starting at $800\.000 per month
Workplace: On-site employment