Appointment Scheduling Assistant

Description

Position Summary: We are seeking an Appointment Scheduling Assistant to provide reliable and friendly support to patients while developing skills in healthcare administration and customer service. Key Highlights: 1. Entry-level opportunity with on-the-job practical training. 2. Professional development in healthcare administration and patient care. 3. A respectful, professional, and patient-centered team environment. **About the Position** Chillán is known for its welcoming community and growing healthcare services. At Simvera Medical Group, we focus on providing reliable and friendly patient support throughout their care journey. We are looking for an Appointment Scheduling Assistant to join our healthcare team in Chillán, Ñuble. This is an entry-level opportunity for an organized, friendly, detail-oriented individual with an interest in developing practical skills in healthcare administration and customer service. **Why Work With Us?** **The Environment:** Our medical services team values a respectful, professional, and patient-centered environment where new team members can learn and grow. **Patient Care:** You will assist patients in managing their appointments and provide friendly support during the scheduling process. **Training:** We offer on-the-job practical training so that entry-level staff can become familiar with appointment scheduling systems, patient records, and standard administrative procedures. **Growth:** This position offers the opportunity to gain experience in healthcare administration, patient care, and medical center operations. **Key Responsibilities** **Appointment Scheduling:** Assist patients in booking, modifying, and confirming their medical appointments. **Patient Care:** Respond to patients’ basic inquiries and refer more complex requests to the appropriate team member. **Administrative Support:** Accurately enter and update appointment information in internal systems. **Communication:** Provide professional assistance via telephone, email, and in person. **Record Management:** Help maintain up-to-date patient and appointment information, following established privacy procedures. **Team Support:** Collaborate with reception and medical staff to ensure smooth appointment operations. **What We’re Looking For** **Experience:** **0–1 year** of experience in customer service, administration, reception, healthcare support, or a related field. Prior experience is valued but not required for candidates with strong communication and organizational skills. **Education:** Completed secondary education or equivalent. Studies or training in administration, customer service, or healthcare support are advantageous. **Computer Skills:** Basic computer proficiency and willingness to learn appointment scheduling systems and administrative tools. **Communication:** Strong communication skills, courteous demeanor, and a professional attitude when interacting with patients. **Organization:** Ability to manage appointment information accurately and follow established procedures. **Attitude:** We seek a responsible, patient, eager-to-learn individual who feels comfortable working as part of a healthcare team. Salary: $480\.000 \- $680\.000 per month Work Location: On-site employment