Workshop Administrative Assistant (DyP)

Description

Job Summary: We are seeking a Workshop Administrative Assistant (DyP) to serve customers, review insurance portals, and coordinate processes at external workshops, utilizing computer-based tools. Key Highlights: 1. Customer service and coordination of workshop processes. 2. Management of technical budgets and insurance portals. 3. Proficiency in Microsoft Excel and ERP systems (SAP, SIGEDYP). At Sergio Escobar, we are looking for a **Workshop Administrative Assistant (DyP)** to work in Macul**.** The purpose of this position is to serve customers in person or via telephone calls, and to review insurance company portals to attract potential customers. **Responsibilities:** * Interpret and process DyP technical budgets for insurance companies, demonstrating expertise and knowledge of body parts and components (e.g., hood, bumper, headlights, etc.). * Access insurance company portals and upload required technical documentation for necessary processing. * Travel to various external service workshops within the Metropolitan Region to coordinate processes, monitor workflows, and verify progress of work. * Use Microsoft Excel and ERP systems (SAP and SIGEDYP) fluently for organizing data, accounting documents, and tracking work orders. * Provide customer service (in person and by phone), acting as the first point of contact and guidance at the workshop. * Schedule appointments and services for customers on the relevant platform. * Perform operational and administrative support tasks for service advisors. * Review, control, and track documentation required for claim management. * Occasionally substitute service advisors for basic vehicle receptions or deliveries. **Requirements:** * Higher Technical or Professional degree in Automotive Mechanics or related field. * Proficiency in Microsoft Excel. * Knowledge of SAP and SIGEDYP ERP systems. * Minimum 1 year of experience working in automotive workshops in administrative\-technical roles. * Class B driver's license (Mandatory). We look forward to your application as we continue growing together at Automotora Sergio Escobar! At Sergio Escobar, we support diversity and inclusion in all forms and firmly believe that diverse teams enrich our culture and drive our mission to be the best. Therefore, under Law No. 21\.015 on Labor Inclusion, we invite you to join this great team and contribute your vision of success.