Automotive Sales Manager

Description

Job Summary: Inchcape Chile is seeking an Automotive Sales Manager to lead the commercial and functional management of a branch, ensuring achievement of objectives and service standards. Key Highlights: 1. Lead a dynamic business in global automotive distribution. 2. Be part of a collaborative and diverse team. 3. Drive customer performance and satisfaction. 08 Jul 2026 Santiago, Chile Support Functions Permanent Employee **Legal Entity: Dercocenter Spa.** **Location: Av Las Condes 11040, Santiago.** **Work Mode: On-site.** Do you want to lead a dynamic business transforming global automotive distribution? At Inchcape, we have an exciting strategy to develop our global business and drive our industry toward a low-emission, sustainable future. Join **Inchcape Chile**, part of the global Inchcape company. You will play a key role in executing our strategy, delivering exceptional experiences to our customers, colleagues, and partners. You will drive the performance of a highly collaborative team composed of diverse and talented colleagues. Our **Retail & Network** Management is seeking its next **Automotive Sales Manager**, who will be responsible for leading, organizing, and overseeing the commercial and functional management of the assigned branch—ensuring compliance with established protocols, operational control, expense management, and team development—to achieve business objectives and customer service standards. **Your Responsibilities** * Plan and monitor, through meetings and activities, the achievement of vehicle unit sales targets, credit sales, insurance, accessories, trade-ins, portfolio management (web, renewals, referrals), test drives, and post-sales scheduling. * Ensure the branch’s proper presentation according to Retail & Network standards: general cleanliness, vehicle display in showrooms and for test drives, physical facilities, personal appearance of the sales team, correct implementation of campaigns, promotions, and customer information—acting as the “host” of the commercial area. * Propose and manage optimal staffing for the branch based on needs, capacity, and targets; coordinating recruitment, onboarding, and training, as well as administrative matters (work shifts, vacations, contracts, addendums, leaves, remuneration, permits, etc.), and ultimately monitoring process compliance, use of work tools, and established commercial policies. * Maximize the potential of all available tools to achieve commercial objectives—including Salesforce, financing platforms, renewal platforms, etc.—leading your teams to ensure correct usage and development, thereby meeting defined objectives on time and as planned. * Achieve business profitability objectives (profit and loss statement) by managing branch revenue, discounts, and expenses via SAP–DBM visualization. * Monitor and report branch vehicle inventory timely; ensuring proper care, optimal display, and minimizing inter-branch transfers. * Guarantee customer satisfaction through delivered service and attention, paying attention to details and ensuring adherence to associated service protocols. * Receive and resolve customer complaints, inquiries, and contingencies at the branch using available company resources and channels. Monitor the entire process and actively participate in resolution to provide accurate and timely responses to customers. * Report competitive activity insights from the branch environment to the regional manager to enable timely and effective responses. * Additionally, other duties necessary to fulfill the purpose of the role may be assigned. **About You** To succeed in this role, you must have: * Degree in Commercial Engineering and/or Civil Engineering. * Minimum 3–5 years’ experience leading commercial teams in the automotive sector, ideally at dealerships. * Proven expertise in vehicle sales, financing, insurance, accessories, and achievement of commercial KPIs. * Experience in branch administration, expense control, inventory management, and tracking profitability indicators. * Proficiency with commercial CRMs, preferably Salesforce or similar platforms. * SAP or dealer management system experience is desirable. * Intermediate-level Microsoft Office proficiency, especially Excel. * Experience resolving complaints and commitment to customer service excellence. * Valid Class B driver’s license. * Willingness to work on-site and undertake visits or travel as required by the role. **What We Offer** At Inchcape, we are building the future of mobility—and invite you to join us. You will become part of a collaborative culture that values wellbeing, growth, and inclusion. Through impactful work, continuous development, and global and local rewards, we create a workplace where people can achieve success and realize their aspirations. **Start Your Journey** At Inchcape, we are building the future of mobility—and invite you to join us. You will become part of a collaborative culture that values wellbeing, growth, and inclusion. Through impactful work, continuous development, and global and local rewards, we create a workplace where people can achieve success and realize their aspirations. If you’re interested in this position but don’t meet all requirements, we still encourage you to apply. You may be the ideal candidate for this role—or another opportunity at Inchcape. **Opportunities for All** Inchcape promotes the inclusion of people of all identities, backgrounds, and experiences—ensuring our workforce reflects the global communities where we operate. Learn more here about our Inclusion and Diversity commitments, including our goals, programs, and policies. **About Us** Inchcape is the world’s leading automotive distributor, present in over 40 markets. We partner with the most important brands in the industry to sustainably advance better mobility today—and for the future. Our diverse global team of over 16,000 professionals fosters an inclusive and collaborative culture, delivering exceptional experiences to our customers and partners. We are a dynamic and rapidly growing company driving industry transformation and redefining the future. Discover more at www.inchcape.com **Additional Information** If you are selected, we will contact you to begin our selection process. We may request additional information to learn more about your experience, education, and professional background. #LI-YM1