Support Technician

Description

Job Summary: Axity is seeking a Support Technician to provide timely assistance and support to end users, managing requests and incidents related to PCs and printers. Key Highlights: 1. End-user technical support 2. Management of requests and incidents 3. Maintenance and configuration of PCs and printers **Support Technician (1 vacancy)** **Software Developers and Systems Analysts** ============================================================================================ ### **CONTACT INFORMATION** **Company:** Axity **Economic Activity:** Computer consultancy and IT infrastructure management activities **Company Description:** We generate business value for our clients through technology and an end-to-end portfolio, including consulting, innovation, cloud computing, connectivity, automation, cybersecurity, and many other components that drive digital transformation and convergence in enterprises. ### **DESCRIPTION** Axity is a company with over 35 years of experience; our service portfolio is one of the largest in the industry: Digital Strategy, Software Development, Business Intelligence, Big Data, Advanced Analytics, Security, IoT. We are seeking a Support Technician. Objective: We are looking for a professional with at least 2 years of experience in end-user technical support, to work on-site at the client’s premises. The candidate will be responsible for providing timely assistance and support to users. Responsibilities: ? Answering user calls to receive and manage requests and incidents ? Resolving incidents affecting users at the PC and printer level ? Performing structured cabling when required ? Recording, tracking, and updating requests and incidents using the ticket management tool. Requirements: ? Technical or university degree in Information Technologies or related field. ? Minimum 2 years of experience in Technical Support roles. ? Knowledge and experience supporting end users with office productivity tools, including Microsoft Word, Excel, PowerPoint, and Outlook. ? Experience in PC diagnostics, configuration, and backup. ? Knowledge of Windows operating systems, LAN and WLAN networks, peripheral configuration, antivirus software, email, and remote access tools. ? Experience assembling and repairing computers. ? Familiarity with ITIL best practices and SLA compliance. We Offer: On-site work schedule from 08:00 to 17:00 hrs or from 10:00 to 17:00 hrs, depending on operational planning. Fixed-term contract for 2 months. Salary: $650\.000. At Axity, we foster an inclusive environment where differences are celebrated and everyone has the opportunity to grow and excel. Our commitment Metropolitan Region, San Miguel 06/08/2026 \- 08/10/2026 Confidential Full-time ### **REQUIRED QUALIFICATIONS** **Education Level:** **Experience:** 2 years ### **CHARACTERISTICS** **Contract Type:** Fixed-term Contract **Position Level Offered:** Technician **Source of Posting:** WEB **Professional Practice Internship Offer:** No **Suitable for the following employment groups:** Persons with disabilities View job requirements