Job Summary: Ensure efficient and regulation-compliant customs operations by coordinating processes and delivering technical support to deliver an excellent customer experience. Key Highlights: 1. Coordinate and supervise customs clearance processes and regulatory compliance. 2. Provide technical advisory services on customs and international trade to clients. 3. Stay updated on regulatory changes and optimize customs processes. **At DHL Express, our purpose is “Connecting People, Improving Lives.”** ---------------------------------------------------------------------------------- We are the world’s most international company—"the great yellow machine," as we lovingly call it. Specifically in our Central and South America region, we cover 15 countries—from Tikal National Park in Guatemala to Ushuaia in Tierra del Fuego, Argentina. We are more than 3\.400 Certified International Specialists who work passionately and motivated AS ONE team, moving over 10 million shipments annually and exceeding our customers’ expectations while supporting their businesses and positively impacting our communities at the same time. We are the #2 Great Place to Work in Latin America—and we’re extremely proud of it. **And we have great news! We’re looking for a Superstar like you—customer-focused and eager to have the best day, every day.** **Role Purpose** --------------------- Ensure all customs operations are conducted efficiently and in full compliance with applicable regulations and statutory requirements, guaranteeing correct release of imported and exported goods. You will be responsible for coordinating customs processes, optimizing clearance timelines, and providing technical support on international trade matters—contributing to an excellent customer experience. **Responsibilities** --------------------- * Supervise and coordinate customs clearance processes, ensuring compliance with local and international regulations. * Review and validate documentation required for import and export of goods, ensuring accuracy and regulatory compliance. * Monitor and analyze customs processes to identify opportunities for improvement and optimization. * Ensure compliance with corporate policies and legal requirements associated with international trade operations. * Stay updated on regulatory changes and promptly communicate their impact to relevant departments. * Establish and maintain effective relationships with customs authorities, customs brokers, and other key stakeholders in the process. * Provide advisory and technical support on customs and international trade matters to internal and external clients. * Prepare analyses, reports, and management indicators related to clearance times, operational costs, and regulatory compliance. **Requirements** -------------- * Professional or technical degree in International Trade, Customs Administration, International Trade Engineering, or a related field. * Minimum 3 years of experience in customs operations, imports, exports, or international trade. * Knowledge of customs regulations and cargo clearance processes. * Experience in documentary analysis and handling procedures before regulatory agencies.
Sofía Muñoz
MyJob · HR
Sofía Muñoz
MyJob · HR
