Data Analyst

Description

Job Summary: Prosegur is seeking a Data Analyst in Chile to collect, analyze, and visualize data, delivering strategic insights and leading improvement projects to support informed decision-making. Key Highlights: 1. Challenging role with impact on strategic decisions 2. Work at a leading multinational security company 3. Collaborative and enriching work environment **Do you want to join a leading multinational security company? Join us!** Prosegur is a global benchmark in the private security sector. Present across five continents, we currently employ over 160\.000 people. Through our five business lines (Prosegur Security, Prosegur Cash, Prosegur Alarms, Cipher, and Prosegur AVOS), we provide trusted security solutions—based on the most advanced market offerings—to businesses, homes, and commercial establishments. We are currently seeking a new **Data Analyst** position for **Chile**, responsible for collecting, analyzing, and visualizing data to deliver strategic insights to the company. This includes identifying trends, patterns, and improvement opportunities from internal and external data sources to support informed decision-making and enhance business performance. Additionally, you will lead process and service improvement projects focused on increasing customer satisfaction and retention. **What will you do in this role?** * Use tools and techniques to extract data from diverse sources. * Ensure data is clean, accurate, and ready for analysis—including identifying and correcting errors or inconsistencies. * Apply statistical methods and data analysis techniques to identify patterns, trends, and relationships that yield valuable insights for decision-making. * Develop detailed reports presenting data analysis findings clearly and understandably for stakeholders across the organization. * Build interactive dashboards enabling users to independently explore data and derive real-time insights. * Design and implement various dashboards using Power BI. * Evaluate current company processes and operations to identify customer-facing improvement opportunities. * Use predictive modeling techniques to anticipate future trends and make recommendations based on data projections. * Collaborate closely with departments such as Finance, Marketing, Sales, and Operations to understand their information needs and provide the necessary data for informed decisions. * Communicate data analysis results to stakeholders through presentations, meetings, and written reports—ensuring insights are understandable and actionable. * Provide training and support to end users on interpreting reports and dashboards, and on using BI tools. * Administer and maintain the company’s BI tools, ensuring proper functionality and regular updates. * Continuously evaluate and improve BI processes to ensure alignment with evolving business needs and technological advancements. * Design customer loyalty campaigns aligned with the customer lifecycle, intervening at each stage to increase retention. * Lead improvement projects to address identified gaps, based on analyses performed and opportunities detected. **What do we expect from you?** * Proficiency in BI tools and databases, plus skills in query languages (SQL), data visualization tools (Tableau or Power BI), and programming languages (Python or R) * Experience in data analysis and modeling * Experience managing BI projects * Knowledge of statistics * Advanced proficiency in Microsoft Office. **What will you find in this opportunity?** * A collaborative and enriching work environment promoting core values: think positively, be unstoppable, and care about people. * A challenging role requiring delivery of critical information to various business areas—contributing directly to strategic decision-making. * A range of corporate benefits including life insurance, training programs, scholarships, and more. **Do you identify with this challenge? We look forward to your application!**