Service Technician – Northern Region

Description

Job Summary: We are seeking a professional to perform equipment maintenance, repair, evaluation, and diagnostics, as well as component remanufacturing, to exceed customer satisfaction. Key Highlights: 1. You will join a skilled and helpful team in a challenging environment. 2. A work culture that values work-life balance and professional development. 3. Global career opportunities and an epic benefits package. **About Epiroc:** Epiroc is a multinational company present in 150 countries; with innovative technology, it develops and supplies safe, state-of-the-art equipment—such as drilling machinery and construction tools—for surface and underground mining applications. It also offers world-class aftermarket services, as well as solutions for automation, digitalization, and electrification. **Life at Epiroc** By joining our team, you become part of a group of skilled and helpful colleagues who live by our core values: collaboration, commitment, and innovation. The working environment in the mining and construction industries presents unique and interesting challenges not found in other industries. Our culture emphasizes work-life balance, professional development, global career opportunities, and an epic benefits package. **Join Our Team** If you are passionate about quality maintenance and support, join our **Parts \& Service** team. **Your Mission** Excel in performing maintenance, repair, evaluation, and diagnostics of equipment and/or remanufacturing of components for hydraulic, mechanical, pneumatic, electrical, and control systems associated with your role in the Parts \& Services Division, with the objective of exceeding and increasing customer satisfaction (NPS) and building sustainable long-term relationships, thereby sustainably growing the market share (customer share) of the Parts \& Services Division. **What Will Be My Responsibilities?** **Maintenance:** * Perform preventive and corrective maintenance activities according to established procedures. * Conduct functional checks aligned with the task context. * Execute tasks following the maintenance guidelines. **Repair:** * Carry out pre-delivery inspections of equipment. * Perform corrective maintenance. * Execute minor and major repairs identified during preventive maintenance. **Diagnostics:** * Report any abnormal equipment condition, generating a Backlog request. * Gather necessary information to identify the root cause of failure. **The Ideal Candidate for This Position:** * Graduate in Electrical Engineering with SEC certification. * Knowledge in at least one of the following disciplines: mechanics, electricity, hydraulics, controls, or pneumatics. * Prior experience of at least 3 months in similar roles is desirable. * Basic computer proficiency (Office suite). * Medical fitness for fieldwork, including high-altitude and surface operations. * Familiarity with production drilling equipment and/or pre-splitting equipment. * Valid Class “B” and Class “D” driver’s license. * Willingness and ability to travel, relocate, and work outside the place of residence. * Ability to work collaboratively in a team. * Strong customer service orientation. * For customers requiring it, operation of light vehicles for transportation within and outside mining sites. **It all starts with people.** The world needs metals and minerals for the energy transition, and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support. All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com