Essential Duties and Responsibilities: * Work with stakeholders to gather, analyze, and document business requirements and workflows. * Create and manage detailed user stories, tasks, and acceptance criteria within Jira to support development activities. * Lead and facilitate agile ceremonies including daily stand\-ups, sprint planning, backlog grooming, and retrospectives. * Collaborate with software developers, QA, and project managers to ensure Jira boards are current and aligned with sprint goals. * Conduct gap analysis and recommend improvements for systems and business processes. * Develop clear and concise functional specifications for new or enhanced features. * Support user acceptance testing (UAT), including developing test cases and coordinating with end\-users to validate functionality. * Create user documentation, training materials, and provide support during * implementation phases. * Monitor project progress and communicate effectively with all stakeholders on project status, risks, and changes. * Maintain a strong understanding of the company’s operations and technology to align solutions with strategic objectives. * Perform additional duties as required.