Job Mission: Analyze and manage the assigned portfolio in order to maximize collection performance and minimize delinquency associated with outstanding insurance premiums, in accordance with the Company’s policies, procedures, and defined standards. 1. Manage and coordinate the entire collection process related to policies and control all payment receipts corresponding to the assigned portfolio, in order to accurately record transactions in the Company’s platforms according to management procedures. 2. Record and account for payments through our Tronweb System. 3. Request Advance Invoices for cases requiring them, as per the Billing Procedure. 4. Monitor and control unpaid advance invoices, advance collections, and open items not yet posted in the Company’s platforms, in order to maintain control over each of these items and manage them promptly when necessary. 5. Inform brokers about expired and soon-to-expire policies, maintaining a constant and up-to-date flow for each, to ensure timely regularization. Additionally, provide details of pending invoices to support collection efforts and minimize associated delinquency. 6. Analyze and control the provision for bad debts based on internal reporting sent by the Management Control area, aiming to reduce such provisions to the maximum extent possible according to internal policy procedures. 7. Receive, review, and handle requests submitted via the mailbox (l\_Collections), maintaining a consistent flow of responses and solutions to inquiries. 8. Review and release Technical Controls executed at the time of issuing an endorsement or retroactive policy for clients. 9. Manage agreements and commitments according to payment plans accepted by clients in the system, maintaining a record of each maturity date following the agreements reached.