Operations Assistant (Security)

Description

Job Summary: A security operations assistant who supports daily service management, monitors attendance and staffing levels, handles information and reports, and coordinates with staff and clients. Key Responsibilities: 1. Supports daily security service management 2. Coordinates shifts and monitors staff attendance 3. Handles incident information and reports **We are seeking an Operations Assistant (Security) to work at a central office.** **Responsibilities** ### **What does this role specifically entail?** * **Supports daily service management** Coordinates guard shifts * Verifies that all posts are covered * **Monitors attendance and staffing** Confirms guards’ arrival for their assigned shifts * Reports delays, absences, or replacements * **Handles information and reporting** Records updates (incidents, complaints, issues) * Assists in preparing reports for managers * **Direct contact with staff** Answers guards’ questions * Conveys instructions from the security manager * **Client support** Receives client requests * Escalates problems or emergencies to the manager * **Protocol follow-up** Ensures compliance with procedures * Supports internal audits or reviews * **Administrative organization** Manages schedules, shift rosters, and documentation * Monitors active contracts or services This job posting is governed by Law 21\.015