Digital Operations Coordinator

Description

Job Summary: We are seeking an organized and proactive Digital Operations Coordinator to support the daily coordination of digital services, workflows, projects, and internal processes. Key Highlights: 1. Support in coordinating digital services and internal processes. 2. Collaboration with operations, technology, and customer service teams. 3. Opportunity for professional development in digital operations. Job Summary Odashika Digital Solutions Chile SpA seeks an organized, digitally proficient, and proactive Digital Operations Coordinator to join our team in Concepción. As a Digital Operations Coordinator, you will support the daily coordination of digital services, operational workflows, projects, and internal business processes. You will work closely with operations, technology, customer service, project, and administration teams to monitor activities, coordinate requests, maintain accurate records, and ensure the efficiency of digital operations. This position is ideal for candidates with experience in digital operations, operations coordination, project support, technology services, administration, customer service, e-commerce, or similar business support roles. Candidates with strong organizational and digital skills who wish to build their professional career in technology-driven operations are also encouraged to apply. Key Responsibilities Coordinate daily digital and operational activities. Monitor workflows, service requests, deadlines, and pending tasks. Coordinate activities across operations, technology, customer service, project, and administration teams. Maintain accurate operational records, tracking systems, and documentation. Prepare reports, spreadsheets, dashboards, and periodic operational updates. Supervise assigned tasks and follow up with relevant team members. Collaborate on coordinating operational and digital service projects. Provide support for customer and internal service requests as needed. Keep CRM, workflow, project management, and other enterprise systems up to date. Schedule operational meetings and coordinate calendars. Prepare meeting minutes, action items, and follow-up communications. Support onboarding and implementation of new digital processes or services. Coordinate with external vendors and service providers as required. Collaborate on monitoring service performance and operational objectives. Identify recurring operational issues and escalate them appropriately. Support documentation of standard operating procedures and workflows. Collaborate on testing and implementing process or system improvements. Contribute ideas to improve efficiency, service quality, and digital operations. Requirements Prior experience in digital operations, operations coordination, project support, administration, technology services, customer service, e-commerce, or related fields is highly valued. Excellent organizational and time-management skills. Strong verbal and written communication skills. Proficiency with computers, digital platforms, spreadsheets, and online business tools. Ability to coordinate multiple activities and shifting priorities. Strong problem-solving and follow-up skills. High attention to detail and accuracy in information recording. Proficiency with Microsoft Office, Google Workspace, or similar productivity applications. Familiarity with CRM platforms, workflow management, project management, incident management, or operations systems is desirable but not mandatory. General knowledge of digital services or technology-based business processes is beneficial. Ability to communicate professionally with colleagues, customers, vendors, and other stakeholders. Ability to work independently and collaboratively within a team. Willingness to learn new technologies, systems, and operational processes. Relevant academic education, professional training, or equivalent practical experience will be considered. Candidates meeting most, though not necessarily all, of the requirements are encouraged to apply. Why Work With Us? Gain hands-on experience in digital operations, technology, and business services. Develop valuable skills in workflow coordination, reporting, process improvement, and digital systems. Receive structured onboarding and ongoing professional development. Work with modern digital management, project management, and collaboration tools. Collaborate with professionals from operations, technology, projects, and customer service. Participate in the implementation of digital services and operational improvement initiatives. Contribute ideas to enhance efficiency and customer experience. Develop transferable skills for advancement into senior roles in digital operations, project coordination, service delivery, and operations management. Access professional development and internal career progression opportunities. Work in a collaborative, professional, and inclusive environment. Salary: $950,000 - $1,500,000 per month Work Location: On-site employment