Administrative Assistant

Description

Position Summary: We are seeking an organized and service-oriented Administrative Assistant to contribute to the continuity of administrative, document management, and collections processes, supporting administrative operations and customer service. Key Highlights: 1. Responsible for administrative, document management, and collections activities 2. Customer service for internal customers, external customers, and the general public 3. Key support in the company’s administrative and financial management At **Bon Voyage Logistics Chile**, we are looking for an **Administrative Assistant** to join our Administration team. We seek an organized, responsible, and service-oriented individual who contributes to the continuity of the company’s administrative, document management, and collections processes. Your main objective will be to serve internal customers, external customers, and the general public, while supporting the company’s administrative management through document reception, registration, and digitization. Additionally, you must manage and monitor payments from customs agencies and cash-paying customers, ensuring correct receipt, reconciliation, recording, and traceability of payments. Key responsibilities include: * Register, validate, and reconcile received payments, correctly associating them with issued invoices and ensuring financial information traceability. * Manage freight, local expenses, and other applicable charges collection and follow-up for customs agencies and cash-paying customers. * Manage payment receipt, entry, and correction, including identification of erroneous payments and processing of refunds where applicable. * Provide service to suppliers, colleagues, and the general public, coordinating parking arrangements for visitors and suppliers. * Support the company’s administrative management by overseeing office supplies, coordinating travel logistics, and receiving, digitizing, and managing administrative and operational documentation. To apply for this position, you must have: * Technical degree in Business Administration, Secretarial Studies, International Trade, Accounting, or a related field. * Minimum two years of experience in administrative processes, customer service, document management, collections, or similar functions. * Basic-to-intermediate proficiency in Microsoft Office. * Basic knowledge of collections, accounting processes, and commercial documentation. * Experience serving internal and external customers. * Knowledge of administrative document management. Your profile would stand out if you have: * Intermediate-level Excel proficiency. * Knowledge of logistics documentation, HBLs, or administrative processes related to international trade. * Proficiency in Outlook and Microsoft Teams. * Experience using ERP systems, accounting platforms, or financial management systems. * Basic English proficiency for reading simple documentation or handling initial requests. Salary: CLP $700,000 – $750,000 per month Application Questions: * The offered salary is CLP $700,000 (net) per month, plus a food allowance card of approximately CLP $100,000 — are you interested in continuing with the selection process? * Please tell us about your experience in customer service. * Briefly describe your experience in payment tracking, collections, payment reconciliation, or invoice allocation. * Have you used ERP systems, accounting systems, or financial management platforms? Please specify which ones. * Are you available to work Monday through Friday, from 08:30 to 18:00 hours, at Cerro el Plomo 5680, Las Condes? Please note that this is a fully on-site position. Work Location: On-site employment