IT Service Desk Internship

Description

Position Summary: IT internship to provide technical assistance to users, resolve incidents, and maintain operational continuity of services. Key Highlights: 1. Join a leading multinational company in its field 2. Development opportunities 3. Positive work environment and commitment Full-time Student Metropolitan Region of Santiago San Bernardo Molymet, a world-leading company in molybdenum, ferromolybdenum, and rhenium processing, is seeking an intern to join the Information Technology Management team, which belongs to the Information Technology and Digital Transformation Management, at its corporate offices located in Nos, San Bernardo. The intern will be responsible for delivering technical assistance to users, addressing and resolving incidents and/or requests to ensure operational continuity of services and tools/applications, in accordance with the established requirements and procedures of the IT Service Desk and IT Operations. Main responsibilities include: * Register, classify, and provide first-level support for incidents and/or requests from company employees in the current system * Install and configure corporate applications and maintain technological equipment * Provide support for internal company services and maintain operational continuity * Deliver internal services in compliance with service protocols and procedures * Request support from IT departments to resolve problems and/or requests We offer the opportunity to join a leading multinational company in its field, development opportunities, internship allowance, shuttle buses, and free lunch service. **Desired Profile** ------------------ Availability to carry out the internship in person in the commune of San Bernardo Academic institution sponsorship required Valid student insurance Minimum experience: 0 years Education: Higher Technical Professional Academic status: Approaching graduation Skills: Connectivity and networking PC assembly knowledge Knowledge of IP telephony systems Application software proficiency Microsoft Office Operating systems Inclusive employment No experience required Minimum education: Intermediate Technical / Technical High School Currently enrolled Strong teamwork skills Work commitment Responsibility Results orientation Good interpersonal communication High motivation Proactivity and initiative Continuous learning Spanish (native level) **Apply easily**