Autoplanet Castro Specialist Advisor

Description

Job Summary: We are seeking a Specialist Advisor with expert knowledge in mechanics to serve and meet customer needs, providing advisory support and building confidence in purchasing decisions. Key Highlights: 1. Specialized advisory services in automotive mechanics 2. Building trustworthy relationships with customers 3. Ensuring post-sales satisfaction through continuous support **Job Description** ---------------------- We are looking for our next Specialist Advisor, who will be challenged to serve and meet customer needs based on expert mechanical knowledge, advising on purchases and generating certainty and security throughout the buying process. Main responsibilities include: * Providing specialized advisory services to build confidence in purchasing decisions. * Delivering personalized service tailored to individual needs. * Efficiently resolving questions to ensure certainty in purchasing decisions. * Building trustworthy relationships through transparent product knowledge. * Providing expert guidance for informed decisions and secure purchases. * Ensuring post-sales satisfaction through continuous support. * Continuously improving the customer experience. You’ll be a match if you meet the following requirements: * Technical or Mechanical Engineering studies. * At least one year of experience in sales or technical services. Job Information: * Direct Supervisor: Store Manager. * Work Location: Autoplanet Castro. * Employment Type: On-site. * Working Hours: Monday to Sunday, with two rotating days off per week. In accordance with Law 21.015, we support diversity and inclusion in all forms, without discrimination based on age, gender, sexual orientation, nationality, religion, or disability.**Candidate Requirements** -------------------------- * Graduated from a Technical or Mechanical Engineering program. * Minimum one year of experience in sales or working in SSTT (Technical Support Services). * Valid Chilean RUT and ID card (CI). This opportunity is open to persons with disabilities. **Selection Process** ------------------------ The selection process is conducted via AIRA — a recruitment platform designed to enhance your application experience. To apply, you only need to: * Submit your application for this position. * Check your email. * Log into AIRA and respond to the requested questions and/or assessments. * Participate in a personal interview with management. If your profile aligns with our requirements, we will contact you by email (via AIRA) to proceed to the on-site stage.**About Us** ------------------ Autoplanet is Chile’s largest auto parts and accessories retail chain, with over 65 stores nationwide. Our mission is to provide friendly, close-to-customer service backed by expert advisory support. WHAT DO WE DO? We specialize in selling vehicle parts and accessories, offering over 60,000 products including: spare parts, filters, tires, batteries, lubricants, children’s and pet accessories, and many more. OUR WORK ENVIRONMENT: We offer a positive work environment: fun and dynamic. We seek team-oriented individuals focused on customer service and eager to further develop their expertise in the auto parts field. WHY WORK WITH US? You will work within diverse and dynamic teams. We offer a pleasant work environment, internal growth opportunities, and training programs. We hope you’ll learn from us — and that we can also learn from you. **Our Benefits** ----------------------- * Corporate uniform. * Commission-based incentives. * Supplementary health insurance. * Discounts at AutoPlanet stores.